Sales Associate
Location: McLean, Virginia
At CB2, we’re not just selling furniture; we’re crafting modern living experiences. Born from the innovative spirit of Crate and Barrel, CB2 is redefining home design for today’s discerning customer, offering high-design aesthetics at accessible prices. Located in the vibrant heart of downtown Chicago, our ethos extends to our stores, creating an engaging and collaborative environment for our team. If you are passionate about modern design and thrive in customer-centric roles, your journey to exceptional Cb2 Customer Service starts here as a Sales Associate.
We believe in creating a workplace where enthusiasm meets opportunity. We’re seeking a dedicated professional, someone who values inclusivity and is driven to excel, to join us as a Sales Associate and be a key player in delivering outstanding cb2 customer service.
CB2 Sales Associates are the linchpin of our customer’s journey. You are the face of our brand, embodying the friendly, outgoing, and inherently motivated spirit that resonates with our clientele. Your genuine passion for our modern designs translates into an infectious energy on the sales floor, making shopping an enjoyable and memorable experience that fosters customer loyalty and return visits. Guided by the Management Team, your primary focus will be on achieving and surpassing daily sales targets while becoming a trusted product expert. You will be the go-to person for customer inquiries, ensuring the sales floor is not only visually appealing but also impeccably organized and inviting, ready to inspire every shopper.
Your Day in Elevating CB2 Customer Service…
- Embody and demonstrate exceptional selling techniques, superior customer service skills, effective merchandising practices, and seamless teamwork.
- Support the management team in fostering leadership, providing training, and promoting collaborative teamwork across the sales floor and in the stockroom, all contributing to a positive customer service environment.
- Acquire and maintain comprehensive knowledge of all CB2 products, staying informed of the most up-to-date information to effectively assist customers and enhance their customer service experience.
- Stay informed about current advertising campaigns, promotional offers, and catalog features, as well as merchandise availability, to provide informed customer service and drive sales.
- Uphold company standards in customer service by delivering gracious, prompt, and efficient service with a positive and engaging attitude to every customer.
- Maintain optimal floor coverage, adhering to scheduled counter assignments to ensure consistent customer service availability.
- Prioritize driving sales and consistently achieving sales objectives through excellent customer service and product expertise.
- Utilize creative problem-solving and effective selling strategies to maintain a customer-focused, solutions-oriented approach in all customer service interactions.
- Foster a strong team dynamic by collaborating respectfully and efficiently with all team members, enhancing the overall customer service delivery.
- Model and reinforce the company’s customer service standards to ensure a consistently high level of service.
- Proactively engage with customers, demonstrating attentiveness to their needs and providing personalized customer service.
- Assist customers in making informed merchandising choices, offering gracious and efficient customer service throughout their shopping experience.
What You Bring to the CB2 Customer Experience…
- Proven customer service experience is highly preferred, with retail experience being advantageous in delivering excellent cb2 customer service.
- Proficient reading and written communication skills in English, coupled with strong interpersonal and basic arithmetic skills to effectively handle customer service interactions and sales transactions.
- Physical capability to move and lift items up to 50 lbs, with team assistance available for heavier products, ensuring efficient store operations and customer service support.
We’re Excited About Candidates Who Have…
- For Full-Time Roles: Open availability to accommodate flexible work hours, including weekdays, evenings, and weekends, to meet the demands of customer service and store operations.
- For Part-Time Roles: Availability to work a minimum of two weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or evening, ensuring consistent customer service coverage during peak times.
Sales Associate demonstrating product features to a customer, enhancing CB2 customer service experience
Job ID 2024-20114
Date posted 08/16/2024
Position Type Part-Time
Our commitment to our team members is paramount. We take pride in offering a comprehensive compensation and benefits package designed to support the well-being of our eligible part-time and full-time associates and their families, both professionally and personally. Our benefits, many of which are effective from day one, and extend to eligible dependents, include:
- Medical/Dental/Vision Coverage
- Life Insurance and Disability Benefits
- Retirement Plan and 401(k) Matching
- Paid Time Off, Wellness Time, and Volunteer Time
- Generous Merchandise Discount and Employee Assistance Program (EAP) Resources
- Tuition Reimbursement Opportunities
For a detailed overview of the benefits we offer, please visit https://jobs.cb2.com/benefits.
Euromarket Designs, Inc., operating as Crate and Barrel and CB2, is committed to the principles of equal opportunity and reasonable accommodation for individuals with disabilities. If you require any accommodations during the application process or to perform the essential functions of the Sales Associate role, please contact the CB2 store location you are applying to here and request to speak with a manager to discuss your needs.
We are an equal opportunity employer, dedicated to considering all applicants for positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other protected status under federal, state, or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to verify your employment authorization in the U.S.
State / City Compliance: We are committed to fair hiring practices and will consider qualified applicants with criminal histories, including arrest and conviction records, consistent with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For comprehensive details on how we collect and utilize your personal information during the application process, please refer to our Job Applicant Privacy & Communications Notice.
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