Are you a die-hard Vikings fan looking for the ultimate game day experience? At polarservicecenter.net, we understand your passion and are here to provide you with all the essential information, from game day accessibility at the stadium to how to keep your Polar devices in top shape so you don’t miss a moment of the action. Stay connected and enjoy every thrilling play with our comprehensive guides, service tips, and support for your Polar wearables.
1. What Assistive Listening Devices Are Available During a Vikings Game?
Yes, Assistive Listening Devices (ALDs) are available at Guest Services Booths. At all four Guest Services Booths, which are located along on Main Level (near Sections 104 & 123) and Terrace Level (Sections 417 & 448), fans can get ALDs. Fans will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out.
1.1. Why are Assistive Listening Devices Important?
Assistive Listening Devices (ALDs) are critical for enhancing the game day experience for fans with hearing impairments. According to the Hearing Loss Association of America, approximately 48 million Americans have some degree of hearing loss. ALDs bridge the gap by amplifying sound and reducing background noise, allowing fans to fully engage with the game. This technology ensures everyone can enjoy the commentary, announcements, and the roar of the crowd, fostering an inclusive and exciting atmosphere.
1.2. What Types of Identification are Accepted When Checking Out an ALD?
When checking out an Assistive Listening Device (ALD) at a Vikings game, you typically need to provide a valid form of identification. This ensures the device’s safe return and accountability.
Acceptable forms of identification usually include:
- Driver’s License: A current, government-issued driver’s license is widely accepted.
- State-Issued ID Card: A non-driver identification card issued by a state government.
- Passport: A valid passport is also a reliable form of identification.
1.3. Where Exactly are the Guest Services Booths Located?
Guest Services Booths are strategically located for easy access:
- Main Level: Near Sections 104 & 123.
- Terrace Level: Near Sections 417 & 448.
2. Where Can I Find Accessible Parking for the Vikings Game Sunday?
Signed accessible parking spots are available in all Sportsman’s Park carparks and most off-site gameday parking lots. To enter Sportsman’s Park or off-site gameday parking areas, vehicles must have a valid Cardinals mobile parking permit. A state-issued ADA hangtag or license plate is required to park in a signed disabled spot. For more information on accessible parking, please contact the Cardinals Ticket Office at 602-379-0102. Accessible parking is available on a first-come, first-served basis.
2.1. What Do I Need to Park in an Accessible Parking Spot?
To park in an accessible parking spot at a Vikings game, you need two key items:
- State-Issued ADA Hangtag or License Plate: This official permit signifies that the vehicle is authorized to park in disabled parking spaces. It must be valid and clearly displayed.
- Valid Cardinals Mobile Parking Permit: This permit allows the vehicle to enter Sportsman’s Park or off-site gameday parking areas.
2.2. Where Are the Best Off-Site Gameday Parking Lots with Accessible Parking?
While specific availability can vary, some of the best off-site gameday parking lots with accessible parking include those closest to the stadium. These lots often provide shuttle services or are within a reasonable walking distance. Contacting the Cardinals Ticket Office at 602-379-0102 for the most up-to-date information is always a good idea.
2.3. What Do I Do If All Accessible Parking Spots Are Taken?
If all accessible parking spots are taken when you arrive, contact the parking staff immediately. They can assess the situation and provide guidance, which may include:
- Checking for Additional Spaces: Sometimes, staff may know of additional accessible spaces that are not immediately visible.
- Alternative Drop-Off: They may direct you to a convenient drop-off point near the stadium entrance.
- Assistance to Seating: Staff can assist with getting to your seating area once inside the stadium.
3. Is There Accessible Cart Service Available?
Yes, courtesy cart service is available for disabled fans from accessible parking areas to the stadium plaza security checkpoints. These carts are for disabled fans and one companion only. The carts will only take fans to the closest entrance as there is no cart service available inside State Farm Stadium. The cart service will be available two hours prior to the game until one hour following the conclusion of the game. Post-game fans should wait at the ADA Shuttle Tents adjacent to where they were dropped off by the Accessible Cart and check-in with the Guest Service team member under the tent to schedule a ride back to their vehicle within Sportsman’s Park. Accessible Carts DO NOT give rides to parking lots outside of Cardinals Parking Lots. ADA cart service is only available within Sportsman’s Park Carparks, BLU Lot G, and the Black Lot.
3.1. What Are the Limitations of the Accessible Cart Service?
The accessible cart service is designed to assist disabled fans in getting from parking areas to the stadium entrances, but it has some limitations:
- One Companion Only: Each disabled fan can only be accompanied by one companion on the cart.
- Drop-Off at Entrance: The carts only take fans to the closest entrance and do not provide service inside the stadium.
- Limited Post-Game Service: Post-game, carts only operate within Sportsman’s Park Carparks, BLU Lot G, and the Black Lot. They do not provide rides to parking lots outside of these areas.
3.2. How Do I Find the ADA Shuttle Tents After the Game?
After the game, locate the ADA Shuttle Tents near where you were initially dropped off by the accessible cart. These tents are specifically set up to assist fans needing a ride back to their vehicles within Sportsman’s Park. Look for Guest Service team members under the tent to schedule your ride.
3.3. What Should I Do If I Need Assistance Outside the Cart Service Area?
If you need assistance outside the accessible cart service area, such as in parking lots not serviced by the carts or inside the stadium, it’s best to:
- Contact a Stadium Team Member: Look for guest service or security team members who can provide guidance or assistance.
- Visit a Guest Services Booth: Located near Sections 104, 123, 417, and 448, these booths can help with various needs, including mobility assistance.
- Call the Cardinals Ticket Office: They may be able to provide additional resources or information.
4. Where Is Accessible Seating Located in the Stadium?
Accessible seating is located on all levels at State Farm Stadium, including all Premium Spaces. All levels can be accessed by the elevators located near the five stadium entrance locations. One power outlet is available at each accessible seating platform for the use of guests with electric wheelchairs and other medical equipment.
4.1. Can All Levels of the Stadium Be Accessed with an Electric Wheelchair?
Yes, all levels of State Farm Stadium can be accessed with an electric wheelchair. Elevators are conveniently located near the five stadium entrance locations, ensuring easy access to all levels, including the Premium Spaces. Additionally, each accessible seating platform is equipped with a power outlet for electric wheelchairs and other medical equipment.
4.2. What Should I Do in Case of an Emergency Evacuation?
In the event of an emergency evacuation, guests with disabilities should contact the nearest guest service or security team member for assistance. It’s important to note that elevators and escalators will not be available for use during an evacuation. Staff will provide guidance and support to ensure everyone can evacuate safely.
4.3. Are There Power Outlets Available for Wheelchairs?
Yes, at State Farm Stadium, one power outlet is available at each accessible seating platform. This is specifically for the use of guests with electric wheelchairs and other medical equipment, ensuring that devices can remain powered throughout the game.
5. Is Open Captioning Provided During the Vikings Game This Sunday?
Yes, State Farm Stadium provides open captioning service for the stadium public address system. Open captioning is displayed under the north and south videoboards throughout Cardinals game day. In addition, closed captioning is available via smart phones which are available free of charge at the Gate 1 Guest Services Booth (across from Section 104).
5.1. Where Exactly is Open Captioning Displayed?
Open captioning is displayed under the north and south videoboards throughout Cardinals game day. This ensures that fans throughout the stadium can easily view the captions, enhancing their understanding and enjoyment of the game.
5.2. How Can I Access Closed Captioning During the Game?
Closed captioning is available via smart phones, which are available free of charge at the Gate 1 Guest Services Booth, located across from Section 104. Simply visit the booth to borrow a smart phone and access the closed captioning service.
5.3. Are There Any Apps That Provide Real-Time Captioning?
While the stadium provides closed captioning via smart phones, there are also third-party apps that offer real-time captioning services. These apps can be used on your personal devices to caption conversations and announcements. Some popular options include:
- Google Live Transcribe: A free app that provides real-time transcription of speech.
- Otter.ai: A transcription service that can be used to record and transcribe audio in real-time.
- Ava: An app designed for group conversations, providing captions for multiple speakers.
6. Where Are the Restrooms Located?
There are 50 restrooms located throughout State Farm Stadium. All men, women and family restrooms are ADA accessible and equipped with a baby-changing table. Please ask any team member for directions to the closest restroom. The family restrooms are located on the Main Level (near Section 114 & 136), Club Level (near Sections 204, 219, 230 & 247) and Terrace Level (near Sections 404, 421, 435 & 454.)
6.1. Where Can I Find Family Restrooms?
Family restrooms are located on multiple levels for your convenience:
- Main Level: Near Sections 114 & 136
- Club Level: Near Sections 204, 219, 230 & 247
- Terrace Level: Near Sections 404, 421, 435 & 454
6.2. Are All Restrooms ADA Accessible?
Yes, all men, women, and family restrooms at State Farm Stadium are ADA accessible. This ensures that everyone can comfortably and safely use the facilities.
6.3. What Amenities Are Available in the Restrooms?
All restrooms are equipped with:
- Baby-Changing Tables: Convenient for families with infants.
- ADA Accessibility: Ensuring ease of use for individuals with disabilities.
7. Can I Relocate My Seat If Needed?
Yes, to accommodate patrons with limited mobility or in wheelchairs without the specific ticket for such seats, their ticket along with a companion ticket may be exchanged for the proper seating area at the Ticket Office or Guest Services Booth. These seats are limited in number and are available on a first-come, first-serve basis. ADA seating is available at a first-come, first-served basis.
7.1. Where Can I Exchange My Ticket for Accessible Seating?
You can exchange your ticket for accessible seating at either the Ticket Office or a Guest Services Booth. These locations are equipped to assist patrons with mobility issues in finding suitable seating arrangements.
7.2. What Happens If Accessible Seating Is Not Available?
If accessible seating is not available at the time of your request, stadium staff will do their best to accommodate your needs. This may include:
- Alternative Seating Options: Exploring other seating locations that may be more suitable.
- Priority Waitlist: Placing you on a priority waitlist if accessible seating becomes available later.
- Additional Assistance: Providing additional assistance to make your current seating as comfortable as possible.
7.3. How Early Should I Arrive to Request a Seat Relocation?
To increase your chances of securing accessible seating, it is recommended to arrive as early as possible. Accessible seating is available on a first-come, first-served basis, so arriving early gives you a better opportunity to exchange your ticket and find suitable seating.
8. Are Service Animals Allowed in the Stadium?
Yes, guide, signal, and documented service animals are allowed inside State Farm Stadium with fans that need their assistance. No pets or other animals are permitted. Should a service animal require a Relief Area at any point in the game, please approach the nearest Guest Services Booth for assistance.
8.1. What Types of Service Animals Are Permitted?
The stadium permits guide animals, signal animals, and other documented service animals. These animals are specifically trained to assist individuals with disabilities and are allowed to accompany their handlers to ensure their needs are met.
8.2. What Should I Do If My Service Animal Needs a Relief Area?
If your service animal needs a Relief Area during the game, approach the nearest Guest Services Booth for assistance. Stadium staff will guide you to a designated area where your service animal can relieve itself comfortably and hygienically.
8.3. What Documentation Is Required for My Service Animal?
While it is not always mandatory, having documentation for your service animal can help expedite the entry process. Acceptable documentation may include:
- Identification Card: A service animal identification card.
- Training Certificate: A certificate from a recognized training program.
- Letter from a Medical Professional: A letter from a doctor or medical professional stating the need for the service animal.
9. Is Wheelchair Assistance Available?
Yes, wheelchair assistance is available to guests and is scheduled on a first-come, first-served basis. Requests can be made by asking a stadium team member or by visiting a Guest Services Office located near Sections 104, 123, 417 and 448. The stadium will provide wheelchairs and a staff member to escort guests to their seats, but it is requested that mobility impaired patrons be accompanied by another adult in their party. Upon arrival at the seating location, guests are required to surrender wheelchairs to stadium staff. State Farm Stadium does not have storage for any mobility assistance devices; however, they are allowed through security checkpoints after proper inspection. Mobility Assistance Devices cannot block aisles, rows, or seats.
9.1. How Do I Request Wheelchair Assistance?
You can request wheelchair assistance in a few ways:
- Ask a Stadium Team Member: Any stadium team member can assist you in contacting the appropriate personnel for wheelchair assistance.
- Visit a Guest Services Office: Guest Services Offices are located near Sections 104, 123, 417, and 448.
9.2. Can I Bring My Own Wheelchair or Mobility Assistance Device?
Yes, you can bring your own wheelchair or mobility assistance device to State Farm Stadium. However, keep in mind that:
- No Storage: The stadium does not have storage for mobility assistance devices.
- Security Inspection: All devices are subject to inspection at security checkpoints.
- Accessibility: Devices must not block aisles, rows, or seats.
9.3. What Happens After I Reach My Seat with Wheelchair Assistance?
Once you reach your seating location with wheelchair assistance:
- Surrender Wheelchair: You will be required to surrender the wheelchair to stadium staff.
- Staff Assistance: Stadium staff will ensure you are comfortable and settled in your seat.
- Return Assistance: If you need assistance again after the game, simply contact a stadium team member or visit a Guest Services Office.
10. How Can Polar Service Center Help Me Enjoy the Vikings Game This Sunday?
Polar Service Center, located at 2902 Bluff St, Boulder, CO 80301, United States, is your go-to resource for ensuring your Polar devices are game-day ready. Whether you need assistance with your Polar watch or fitness tracker, we offer a range of services to keep you connected and informed during the game. You can reach us at +1 (303) 492-7080 or visit our website at polarservicecenter.net.
10.1. What Services Does Polar Service Center Provide?
At Polar Service Center, we offer a comprehensive range of services to support your Polar devices:
- Troubleshooting: Expert assistance with common technical issues.
- Warranty Information: Clear explanations of warranty terms and conditions.
- Software Updates: Guidance on updating software and firmware.
- Genuine Accessories: Information on where to find official replacement parts.
- Device Connection: Support for connecting and syncing your device with other platforms.
- Feature Optimization: Tips and tricks for maximizing your device’s features.
10.2. How Can I Troubleshoot Common Issues with My Polar Device?
Troubleshooting common issues with your Polar device can often be done quickly and easily. Here are some steps you can take:
- Restart Your Device: A simple restart can often resolve minor software glitches.
- Check the Battery: Ensure your device is sufficiently charged.
- Update Software: Keep your device’s software updated to the latest version.
- Sync with Polar Flow: Ensure your device is properly synced with the Polar Flow app.
- Factory Reset: As a last resort, perform a factory reset, but remember to back up your data first.
If these steps don’t resolve the issue, visit polarservicecenter.net for more detailed guides and support.
10.3. How Can I Find Genuine Accessories and Replacement Parts?
Finding genuine accessories and replacement parts for your Polar device is essential to maintaining its performance and longevity. Here are some recommended sources:
- Polar’s Official Website: The best place to find official accessories and parts.
- Authorized Retailers: Reputable retailers that are authorized to sell Polar products.
- Polar Service Center: We can assist you in sourcing genuine parts and accessories.
10.4. What Kind of Polar Products Is Polar Service Center Specialized in?
At Polar Service Center, we specialize in a wide array of Polar products, ensuring that we can meet all your service and support needs. Our expertise covers:
- Polar Watches: Including models like the Vantage series, Ignite series, and Grit X series.
- Fitness Trackers: Such as the Polar A370 and Polar Loop series.
- Heart Rate Sensors: Like the Polar H10 and OH1+.
- Cycling Computers: Including models designed for both recreational and professional cyclists.
- GPS Sports Watches: Offering advanced GPS tracking and performance metrics for various sports.
No matter which Polar product you own, our team is equipped to provide comprehensive support, from troubleshooting and repairs to guidance on optimizing your device’s performance.
10.5. How Do I Update the Software and Firmware for My Polar Device?
Keeping your Polar device’s software and firmware up to date is crucial for optimal performance and access to the latest features. Here’s how you can do it:
- Connect to Polar FlowSync: Use the Polar FlowSync software on your computer to connect your device.
- Check for Updates: FlowSync will automatically check for available updates.
- Install Updates: Follow the prompts to install any updates.
- Sync Your Device: After updating, sync your device to ensure all changes are applied.
For detailed instructions and troubleshooting tips, visit polarservicecenter.net.
FAQ: Vikings Game and Polar Device Support
1. Can I Bring My Polar Watch into the Stadium?
Yes, you can bring your Polar watch into the stadium. It’s a great way to track your activity during the game.
2. Will My Polar Device Interfere with Stadium Security?
No, your Polar device should not interfere with stadium security. However, be prepared to remove it for inspection if requested.
3. How Can I Ensure My Polar Device Is Fully Charged Before the Game?
Charge your Polar device the night before or early on game day to ensure it’s fully charged.
4. Can I Use My Polar Device to Track My Steps at the Stadium?
Yes, your Polar device can track your steps and activity levels while you’re at the stadium.
5. What If My Polar Device Malfunctions During the Game?
If your Polar device malfunctions during the game, visit polarservicecenter.net for troubleshooting tips or contact our support team for assistance.
6. How Do I Sync My Polar Device After the Game?
After the game, sync your Polar device with the Polar Flow app to upload your activity data.
7. Can I Get Technical Support for My Polar Device on Game Day?
While on-site technical support may not be available, you can visit polarservicecenter.net for immediate assistance or contact our support team.
8. Are There Any Known Compatibility Issues Between Polar Devices and Stadium Technology?
No, there are no known compatibility issues between Polar devices and stadium technology.
9. Can I Use My Polar Device to Navigate Inside the Stadium?
While your Polar device can track your location, it may not provide detailed indoor navigation.
10. What Should I Do If I Lose My Polar Device at the Stadium?
If you lose your Polar device at the stadium, contact stadium lost and found or visit a Guest Services Booth for assistance.
Enjoy the Vikings game this Sunday, and remember that polarservicecenter.net is here to support all your Polar device needs. Whether you need help with troubleshooting, warranty information, or finding genuine accessories, we’ve got you covered. Don’t hesitate to reach out for expert assistance and make the most of your game day experience. Our address is 2902 Bluff St, Boulder, CO 80301, United States, and you can call us at +1 (303) 492-7080. Visit polarservicecenter.net for more information and support.
