Need help with your Venmo account? This article provides all the ways to contact Venmo customer service, including the Venmo phone number, app support, and more.
Venmo offers various customer support channels depending on your specific needs. Whether you have a question about a transaction, need help with your account, or require assistance with a Venmo card, there are multiple ways to reach out.
Contacting Venmo Customer Service
Venmo Help Center: For immediate assistance with common questions, Venmo recommends using their online Help Center. You can search for answers to frequently asked questions, browse helpful articles, and potentially resolve your issue without needing to contact a representative directly.
Venmo Phone Number: You can call Venmo customer service at (855) 812-4430. Their phone support is available seven days a week from 8:00 am to 8:00 pm Central Time.
Venmo App Support (Live Chat): Venmo offers live chat support through their mobile app. This is often the fastest way to connect with a representative. Live chat is available Monday through Sunday, from 8:00 am to 10:00 pm Central Time.
Venmo Email Support: For less urgent inquiries, you can contact Venmo through their contact form on their website. While not as immediate as phone or chat support, this allows you to detail your issue and receive a response via email.
Venmo Card Support
Venmo Credit Card (powered by Visa): For issues related to your Venmo Credit Card, contact Synchrony Bank directly. The phone number is located on the back of your card and support is available 24/7. For lost or stolen cards, contact Venmo Credit Card support through the “Get Help” section of the Venmo app or visit the Venmo Help Center for instructions on contacting Synchrony Bank.
Venmo Mastercard® Debit Card: You can reach out for debit card assistance via the Venmo contact form, email at [email protected], through the in-app chat (available Monday-Sunday, 8:00 am to 10:00 pm CT), or by calling the number on the back of your card. Card deactivation support is available 24/7, while live agents are available from 8:00 am to 8:00 pm CT, seven days a week.
Venmo Business Profile Support
Venmo provides specific support resources for business profiles. Law enforcement officials can find information on requesting records for investigations related to Venmo users through the Venmo Help Center.
Getting the Help You Need
Finding the right Venmo customer service channel depends on the urgency and nature of your issue. For quick answers, the Help Center and in-app chat are recommended. For complex issues or those requiring direct conversation, the Venmo Customer Service Number and email contact form are valuable options. Remember to choose the contact method that best suits your needs for timely and efficient assistance.
