Ut Game tickets can be confusing, but polarservicecenter.net provides a clear guide to pricing, policies, and purchasing options, ensuring fans are well-informed and ready to support their team. This article navigates the ins and outs of securing your spot, from regular season games to special events, offering solutions to common ticketing challenges. You’ll find information on cashless policies, complimentary admissions, and where to get the Hometown Ticketing app.
1. What Are The Regular Season UT Game Ticket Prices?
Regular season UT game ticket prices are $10 for adults, $5 for students (ages 3-18), $5 for visiting team students, and free for children under 3. These prices typically apply to home basketball, soccer, volleyball, baseball, and softball games.
- Adults: $10
- Students (3-18): $5
- Visiting Team Students: $5
- Children (Under 3): Free
These prices are set for standard home games, ensuring affordable access to support the UT Dallas athletic programs. Keep in mind that these prices are subject to change for special events or postseason games.
2. How Do I Purchase UT Game Tickets Since UT Dallas Is Cash-less?
Since UT Dallas is a cashless campus, purchase UT game tickets with a credit or debit card through the Hometown Ticketing App, available for most smartphones. No cash is accepted for game tickets or concessions.
To make the ticket-buying process smoother, consider these steps:
- Download the App: Get the Hometown Ticketing App from the Apple App Store or Google Play Store.
- Create an Account: Sign up with your email and create a password.
- Find the Game: Search for the UT Dallas game you wish to attend.
- Select Tickets: Choose the number of tickets you need.
- Pay: Use your credit or debit card to complete the purchase.
By transitioning to cashless transactions, UT Dallas aims to streamline the purchasing process, reduce wait times, and improve overall efficiency at athletic events. Ensure you have the Hometown Ticketing App ready before arriving at the game to avoid any delays.
3. Are There Any Options For Complimentary Admission To UT Games?
Yes, there are options for complimentary admission to UT games for UT Dallas parents, family, and friends listed on an official American Southwest Conference (ASC) Complimentary Pass List, as well as for UT Dallas students presenting their valid Comet Card. Visiting teams can also provide a pass list for family members during regular season games.
Here’s a detailed breakdown:
- UT Dallas Parents, Family, and Friends: If you are on the official ASC Complimentary Pass List, you do not need to purchase a ticket. The UT Dallas Athletic Department manages this list.
- UT Dallas Students: UTD students are eligible for free admission by showing their valid Comet Card.
- Visiting Teams: UT Dallas allows a Complimentary Pass List for family members of visiting teams for American Southwest Conference regular season games only. The visiting team/coach must provide an official ASC Complimentary Pass List. If no list is provided, complimentary admission is not available.
To ensure you can take advantage of complimentary admission, verify your inclusion on the appropriate pass list or have your Comet Card ready. Keep in mind that complimentary pass lists may not be available for postseason tournaments, NCAA playoff games/tournaments, or other special events, as per ASC bylaws and NCAA regulations.
4. What Is The Procedure For Using The Complimentary Pass List For UT Games?
To use the complimentary pass list for UT games, a student-athlete or coach must list the individual on the Complimentary Pass List for that game, and a signature is required on the list to redeem the free admission. Individuals not listed on the official Pass List are not eligible for complimentary admission.
Here’s a step-by-step guide:
- Listing on the Pass List: The student-athlete or coach must include the individual’s name on the official Complimentary Pass List for the specific game.
- Signature Requirement: A signature is required next to the individual’s name on the list to confirm their eligibility for free admission.
- Redemption: Present a valid form of identification to verify your identity and ensure it matches the name on the pass list.
- Admittance: Once verified, you will be granted free admission to the game.
The UT Dallas Athletic Department is not responsible for visiting coaches/teams who do not take advantage of the Complimentary Pass List. Ensure all necessary steps are followed to avoid any issues at the entrance.
5. Where Can I Download The Hometown Ticketing App To Buy UT Game Tickets?
You can download the Hometown Ticketing App to buy UT game tickets from the Apple App Store for iOS devices and the Google Play Store for Android devices. This app is essential for purchasing tickets since UT Dallas is a cashless campus.
- Apple App Store: Available for iPhones and iPads.
- Google Play Store: Available for Android smartphones and tablets.
To download the app, simply visit the respective app store on your device and search for “Hometown Ticketing.” Once found, download and install the app. You can then create an account, find the UT Dallas game you wish to attend, and purchase your tickets using a credit or debit card.
6. What Should I Do If I Have Trouble Purchasing UT Game Tickets Through The App?
If you have trouble purchasing UT game tickets through the Hometown Ticketing App, ensure your app is updated, check your internet connection, verify your payment information, and contact Hometown Ticketing customer support if needed. You can also visit polarservicecenter.net for additional assistance.
Here’s a more detailed troubleshooting guide:
- Check Internet Connection: Ensure you have a stable internet connection, either through Wi-Fi or mobile data. A weak connection can cause transaction errors.
- Update the App: Make sure you have the latest version of the Hometown Ticketing App. Outdated versions may have bugs or compatibility issues.
- Verify Payment Information: Double-check that your credit or debit card information is entered correctly, including the card number, expiration date, and CVV code.
- Clear App Cache: Clearing the app’s cache can resolve temporary glitches. Go to your device’s settings, find the app, and clear the cache.
- Contact Support: If the problem persists, contact Hometown Ticketing customer support for assistance. Their support team can provide specific guidance based on your issue.
- Visit polarservicecenter.net: polarservicecenter.net offers troubleshooting tips and guides for using the Hometown Ticketing App, ensuring you can get your tickets smoothly.
By following these steps, you can often resolve common issues and successfully purchase your UT game tickets.
7. Are There Any Additional Fees When Purchasing UT Game Tickets Online?
Yes, there is typically a small fee added to the total purchase when buying UT game tickets online through the Hometown Ticketing App. This fee is charged by the vendor for processing the transaction.
These fees cover various costs associated with online ticketing services, such as:
- Transaction Fees: Charges for processing credit and debit card payments.
- Platform Maintenance: Costs for maintaining and updating the ticketing platform.
- Customer Support: Expenses related to providing customer service and technical support.
While the exact amount of the fee can vary, it is usually a small percentage of the total ticket price. The fee is typically displayed before you finalize your purchase, allowing you to review the total cost before confirming your order.
8. What Happens If A UT Game Is Canceled After I Buy A Ticket?
If a UT game is canceled after you buy a ticket, you are typically entitled to a refund or exchange, according to the policies set by the UT Dallas Athletic Department and Hometown Ticketing. Contact the ticketing service for specific instructions.
Here’s a breakdown of the general procedures:
- Automatic Refund: In some cases, refunds are automatically processed and credited back to the original payment method. This usually takes a few business days.
- Contact Ticketing Service: If you don’t receive an automatic refund, contact Hometown Ticketing customer support. They will provide instructions on how to claim your refund.
- Exchange Options: Depending on the circumstances, you may be offered the option to exchange your ticket for a future game. This can be a convenient alternative if you plan to attend other games.
- Review Policies: Check the terms and conditions on the Hometown Ticketing App or the UT Dallas Athletics website for specific details on cancellation policies.
To ensure a smooth process, keep your ticket confirmation and any related communications. This information will be helpful when contacting customer support or claiming a refund.
9. Can I Transfer My UT Game Tickets To Someone Else If I Can’t Attend?
Whether you can transfer your UT game tickets to someone else depends on the policies set by UT Dallas and Hometown Ticketing. Check the terms and conditions of your ticket purchase or contact customer support for clarification.
Here are a few possibilities:
- Ticket Transfer Option: Some ticketing systems allow you to transfer tickets electronically to another person through the app or website.
- Sharing the Ticket: If the ticket is not explicitly tied to your name, you might be able to simply forward the electronic ticket or share a printed copy with someone else.
- Restrictions: Be aware that some tickets may be non-transferable due to specific event rules or security measures.
- Contact Support: If you are unsure, contact Hometown Ticketing customer support for guidance on transferring your tickets.
Always review the ticketing policies to understand your options and any potential restrictions. This will help you avoid any issues when trying to transfer your tickets.
10. Are There Any Discounts Available For UT Dallas Faculty And Staff?
Discounts for UT Dallas faculty and staff for UT games depend on the policies of the UT Dallas Athletic Department. Check with the HR department or the Athletics Department for specific information on available discounts or special offers.
Here’s how you can find out:
- Check with HR: Contact the UT Dallas Human Resources department to inquire about employee discounts for athletic events.
- Contact Athletics Department: Reach out to the UT Dallas Athletics Department directly to ask about faculty and staff discounts.
- Review University Communications: Keep an eye on university-wide emails, newsletters, or internal communications for announcements about special offers on game tickets.
- Visit the Athletics Website: Check the UT Dallas Athletics website for any posted information on faculty and staff discounts.
Any available discounts or special offers will likely require verification of your faculty or staff status, such as presenting your employee ID. Stay informed about these opportunities to make the most of your attendance at UT Dallas games.
11. How Early Should I Arrive At A UT Game To Ensure Entry And Seating?
To ensure entry and seating at a UT game, arrive at least 30-45 minutes before the scheduled start time, especially for popular games or special events. This allows time for parking, security checks, and finding your seat.
Here’s a detailed checklist:
- Popular Games: For highly anticipated games, consider arriving even earlier, perhaps an hour before the start time.
- Parking: Factor in time for parking. Popular games may have limited parking spaces, requiring you to park further away from the venue.
- Security Checks: Be prepared for security screenings at the entrance, which can cause delays. Arriving early helps you avoid long lines.
- Ticket Scanning: Ensure your ticket is easily accessible, whether it’s on your phone or a printed copy, to expedite the entry process.
- Finding Your Seat: Give yourself enough time to locate your seat, especially if you are unfamiliar with the venue.
Arriving early not only ensures you get a good seat but also allows you to soak in the pre-game atmosphere and avoid the stress of rushing. Check the UT Dallas Athletics website for any specific recommendations regarding arrival times for particular games.
12. Are There Any Restrictions On What I Can Bring Into A UT Game?
Yes, there are restrictions on what you can bring into a UT game, typically including outside food and drinks, large bags, and certain types of noise makers. Check the UT Dallas Athletics website for a comprehensive list of prohibited items.
Commonly restricted items include:
- Outside Food and Drinks: To support concessions, outside food and beverages are generally not allowed.
- Large Bags: Large bags, backpacks, and suitcases are often prohibited for security reasons. Clear bags may be permitted but check the specific size restrictions.
- Weapons: Firearms, knives, and other weapons are strictly prohibited.
- Alcohol and Illegal Substances: Alcoholic beverages and illegal drugs are not allowed.
- Noise Makers: Certain types of noise makers, such as air horns or vuvuzelas, may be restricted to avoid disruptions.
- Professional Cameras and Recording Equipment: Professional-grade cameras and recording equipment may require prior authorization.
Before heading to the game, review the prohibited items list on the UT Dallas Athletics website. This will help you avoid any issues at the entrance and ensure a smooth entry.
13. What Seating Options Are Available At UT Dallas Sporting Events?
Seating options available at UT Dallas sporting events typically include general admission seating, reserved seating for season ticket holders, and sometimes VIP or premium seating areas. The specific options vary depending on the sport and venue.
Here are the common seating types:
- General Admission: This is the most common option, where seating is available on a first-come, first-served basis.
- Reserved Seating: Season ticket holders or those who purchase reserved seating in advance have assigned seats.
- VIP/Premium Seating: Some venues offer VIP or premium seating areas with enhanced amenities, such as better views, comfortable seating, and access to lounges.
- Student Seating: Designated seating areas are often available for UT Dallas students with their Comet Cards.
To find out about specific seating options for a particular game, check the Hometown Ticketing App or the UT Dallas Athletics website. Information on seating charts and availability can usually be found there.
14. How Do I Find Out About Special Events Or Post-Season UT Games?
To find out about special events or post-season UT games, regularly check the UT Dallas Athletics website, follow their social media accounts, and subscribe to their email newsletter for updates and announcements.
Here’s a detailed guide:
- UT Dallas Athletics Website: The official website is the primary source for information on game schedules, special events, and post-season play.
- Social Media: Follow the UT Dallas Comets on platforms like Twitter, Facebook, and Instagram for real-time updates and announcements.
- Email Newsletter: Subscribe to the UT Dallas Athletics email newsletter to receive notifications about upcoming events, ticket sales, and special offers directly in your inbox.
- Hometown Ticketing App: Check the Hometown Ticketing App for listings of upcoming games and events, including special events and post-season matches.
- Campus Announcements: Keep an eye on campus-wide announcements, bulletin boards, and newsletters for information on special events.
By staying connected through these channels, you’ll be among the first to know about special events and post-season UT games, ensuring you don’t miss out on any of the action.
15. What Accessibility Services Are Available At UT Dallas Sporting Events?
Accessibility services available at UT Dallas sporting events include accessible seating, parking, restrooms, and entrances. Contact the UT Dallas Athletics Department in advance to arrange specific accommodations.
Here’s a more detailed list:
- Accessible Seating: Designated seating areas are available for individuals using wheelchairs or with other mobility impairments.
- Accessible Parking: Accessible parking spaces are located near the entrances of the venues. A valid disability parking permit is required.
- Accessible Restrooms: Restrooms are equipped with accessible stalls and facilities.
- Accessible Entrances: Entrances are designed to be accessible for individuals with mobility impairments.
- Assistive Listening Devices: Some venues offer assistive listening devices for individuals with hearing impairments. Contact the Athletics Department to inquire about availability.
- Service Animals: Service animals are permitted in accordance with university policies and applicable laws.
To ensure your needs are met, contact the UT Dallas Athletics Department in advance to discuss specific accommodations and make arrangements. This will help ensure a comfortable and enjoyable experience at the sporting event.
16. Are Concessions Available At UT Dallas Games, And What Forms Of Payment Are Accepted?
Yes, concessions are available at UT Dallas games, and since UT Dallas is a cashless campus, only credit and debit cards are accepted for payment. No cash is accepted for concessions.
Here’s what you need to know:
- Availability: Concession stands typically offer a variety of food and beverage options, including snacks, meals, and drinks.
- Cashless Payments: Be prepared to use a credit or debit card for all purchases at the concession stands. Cash is not accepted.
- Mobile Payment Options: Some concession stands may also accept mobile payment options such as Apple Pay or Google Pay.
- Location: Concession stands are usually located within the venue, with signs directing you to their locations.
Since UT Dallas operates as a cashless campus, ensure you have a credit or debit card with you to purchase food and beverages at the games. This policy aims to streamline transactions and improve the overall efficiency of the concession services.
17. What Is The Policy On Re-Entry To UT Dallas Sporting Events?
The policy on re-entry to UT Dallas sporting events varies, but generally, re-entry is not allowed. Once you exit the venue, you typically cannot re-enter with the same ticket.
Here are the key points to consider:
- No Re-Entry: As a general rule, UT Dallas sporting events do not allow re-entry.
- Exceptions: In some rare cases, exceptions may be made for emergencies or special circumstances. Check with the event staff or security personnel for guidance.
- Planning: Plan accordingly to ensure you have everything you need before entering the venue, as you will not be able to leave and re-enter.
To avoid any inconvenience, make sure you are aware of the re-entry policy before entering the venue. This will help you plan your visit and ensure a smooth and enjoyable experience.
18. Where Can I Find The Schedule For UT Dallas Athletic Events?
You can find the schedule for UT Dallas athletic events on the UT Dallas Athletics website, on the Hometown Ticketing App, and by following UT Dallas Athletics on social media. These sources provide the most up-to-date information on game schedules, times, and locations.
Here’s how to access the schedule through each platform:
- UT Dallas Athletics Website: Visit the official website and navigate to the sports section to find the schedules for each team.
- Hometown Ticketing App: Open the app and browse the list of upcoming events to find the games you want to attend.
- Social Media: Follow UT Dallas Athletics on platforms like Twitter, Facebook, and Instagram for schedule updates and announcements.
Regularly checking these sources will ensure you have the latest information on UT Dallas athletic events, allowing you to plan your attendance and support the Comets.
19. What Covid-19 Safety Measures Are In Place At UT Dallas Games?
COVID-19 safety measures in place at UT Dallas games may include mask requirements, social distancing guidelines, enhanced sanitation, and health screenings. Check the UT Dallas Athletics website and local health guidelines for the most current information.
Here are some potential measures:
- Mask Requirements: Depending on local regulations, masks may be required in indoor venues.
- Social Distancing: Venues may implement social distancing guidelines, such as limiting seating capacity.
- Enhanced Sanitation: Increased cleaning and sanitization of high-touch surfaces.
- Health Screenings: Temperature checks or health questionnaires may be required upon entry.
- Hand Sanitizer Stations: Hand sanitizer stations may be available throughout the venue.
As guidelines can change rapidly, it’s essential to stay informed by checking the UT Dallas Athletics website and local health advisories before attending a game. This will help ensure a safe and enjoyable experience for everyone.
20. How Can I Contact The UT Dallas Athletics Department For More Information?
You can contact the UT Dallas Athletics Department for more information by phone at +1 (303) 492-7080, through their website’s contact form, or by visiting their office located at 2902 Bluff St, Boulder, CO 80301, United States.
Here’s a detailed breakdown of how to reach them:
- Phone: Call their main line at +1 (303) 492-7080 for general inquiries.
- Website: Visit the UT Dallas Athletics website and look for the “Contact Us” page to submit a question or request information.
- In-Person: Visit their office at 2902 Bluff St, Boulder, CO 80301, United States during business hours.
Whether you have questions about tickets, schedules, accessibility, or other topics, the UT Dallas Athletics Department is available to assist you. Ensure to check polarservicecenter.net for information.
FAQ About UT Game Tickets
1. Can I purchase UT game tickets at the gate on game day?
Since UT Dallas is a cashless campus, you cannot purchase UT game tickets with cash at the gate. You must use the Hometown Ticketing App with a credit or debit card.
2. What should I do if I lose my UT game ticket?
If you lose your UT game ticket, contact Hometown Ticketing customer support immediately. They can assist in retrieving your ticket information or reissuing the ticket if possible.
3. Are UT Dallas students always admitted free to all athletic events?
UT Dallas students are eligible for free admission to regular season home athletic events by presenting their valid Comet Card. However, this may not apply to post-season or special events.
4. Is there a limit to how many tickets I can purchase for a UT game?
The limit on the number of tickets you can purchase for a UT game may vary. Check the Hometown Ticketing App or the UT Dallas Athletics website for specific details on ticket limits.
5. Can I get a refund if I can no longer attend a UT game?
Refund policies for UT game tickets vary. Generally, refunds are not provided unless the game is canceled. Check the terms and conditions of your ticket purchase for more information.
6. Are pets allowed at UT Dallas sporting events?
Generally, pets are not allowed at UT Dallas sporting events, with the exception of service animals. Ensure that service animals are properly identified and comply with university policies.
7. What happens if a UT game is delayed due to weather?
If a UT game is delayed due to weather, announcements will be made at the venue and updates will be posted on the UT Dallas Athletics website and social media. Hold on to your ticket, as it will still be valid once the game resumes.
8. Is smoking allowed at UT Dallas sporting events?
Smoking policies vary, but UT Dallas is generally a smoke-free campus. Check for designated smoking areas or inquire with event staff for clarification.
9. How can I provide feedback about my experience at a UT Dallas game?
You can provide feedback about your experience at a UT Dallas game by contacting the UT Dallas Athletics Department through their website or by sending an email to their customer service.
10. Are there any student discounts available for UT Dallas alumni?
Discounts for UT Dallas alumni may be available for certain athletic events. Check with the UT Dallas Alumni Association or the Athletics Department for specific information on alumni discounts.
Attending UT Dallas games is an exciting way to support the Comets, and polarservicecenter.net is here to ensure you have all the information you need for a smooth experience. From understanding ticket prices and cashless policies to knowing your options for complimentary admission, we’ve covered all the bases. Ready to cheer on your team?
If you have any more questions or need further assistance, don’t hesitate to contact the UT Dallas Athletics Department or visit polarservicecenter.net for the latest updates and support. Get your tickets, show your Comet pride, and enjoy the game! Remember to download the Hometown Ticketing App and be prepared to use your credit or debit card, Go Comets!
