In 2022, USAA discontinued its car buying service, leaving members seeking alternatives. Originally announced in 2020, the change ended the popular service and its partnership with TrueCar. So, what are the best alternatives to the Usaa Car Buying Service in 2024? This article explores three top car concierge services.
CarEdge Concierge: A Personalized Approach
CareEdge car buying service comparison
CarEdge Concierge offers a pro-consumer approach, simplifying the car buying process. Many customers praise its ease of use. A personal concierge handles everything from finding the right car to negotiating the price.
Key Features:
- Personalized Service: A dedicated concierge understands your needs and negotiates on your behalf.
- Significant Savings: Customers save an average of $3,000 through expert negotiation.
- Home Delivery: CarEdge offers convenient home delivery.
- Highly Rated: Boasts 5-star Google reviews.
- Independent and Impartial: Operates independently from dealerships and manufacturers.
Considerations:
- Service Fee: The concierge service costs $999, with varying shipping costs.
- Limited Vehicle Availability: Rare or limited-production models are not yet serviced.
- Geographic Restrictions: Not currently available in Alaska or Hawaii.
Navy Federal Car Buying Service: An Option for Members
Navy Federal car buying service comparison
Navy Federal Credit Union members have access to a TrueCar-powered online car search platform with upfront pricing. This service is a viable option for veterans, service members, and their families.
Key Features:
- Free for Members: The service is free for Navy Federal Credit Union members.
- Online Convenience: Offers a convenient online car search with upfront pricing.
Considerations:
- Limited to TrueCar Dealers: Restricts choices to TrueCar Certified Dealers.
- Lack of Personalization: No personal concierge or dedicated customer advocate is provided.
- Dealership Visits: Requires dealership visits in most cases.
Costco Auto Program: Leveraging Membership Benefits
Costco Auto Program comparison
Costco members can utilize the Costco Auto Program, which provides access to a pre-approved dealer network. While Costco receives payment from participating dealers, members often benefit from pre-negotiated pricing.
Key Features:
- Included with Membership: Access is included with a Costco membership.
- Pre-Approved Network: Offers a network of trusted dealerships.
- Trade-in Assistance: Provides assistance with trade-in valuations.
Considerations:
- Dealership Negotiation: Buyers still need to negotiate at the dealership.
- Lack of Personalization: No personal concierge or customer advocate.
- Dealer Payments to Costco: Costco receives payments from participating dealerships.
Choosing the Right USAA Car Buying Service Alternative
Finding the best car buying service depends on individual needs. CarEdge Concierge suits those seeking personalized service and expert negotiation. Navy Federal’s option caters to its members, while Costco’s program leverages membership benefits. Each service offers distinct advantages, empowering consumers to navigate the car buying process more effectively.
