Receiving a text message about a USPS delivery with a suspicious link? Be cautious! Unsolicited messages prompting you to click on a link for United Postal Service Tracking are often smishing scams. This article will explain how to identify and avoid these scams, ensuring safe and reliable package tracking.
Identifying USPS Tracking Smishing Scams
Smishing, a form of phishing via text message, uses deceptive tactics to steal personal information. Scammers often impersonate legitimate organizations, like the USPS, to gain your trust. These fraudulent texts often contain unfamiliar web links related to a supposed delivery requiring your response. Remember, the USPS uses 5-digit short codes for legitimate SMS communication.
Criminals aim to obtain Personally Identifiable Information (PII), including account credentials, Social Security number, financial details, and more. This information can then be used for identity theft and financial fraud.
Legitimate United Postal Service Tracking
The USPS provides free online and text message tracking tools. However, these services require user initiation. You must either register online or request tracking via text by providing the tracking number. The USPS never charges for tracking and will not send unsolicited texts or emails with links.
Key takeaway: If you didn’t initiate the tracking request and the message includes a link, it’s likely a scam. Do not click the link!
How to Track Your Package Safely
If you’re expecting a package and receive a suspicious text, don’t click any links. Instead, access the official USPS website (USPS.com) directly from your computer or mobile device to track your package. This ensures you’re using a legitimate platform. The USPS website also offers additional resources on identifying and avoiding scams.
Reporting USPS Smishing Attempts
If you receive a suspicious text message related to USPS tracking:
- Don’t click the link.
- Report the message: Forward the text to 7726 (SPAM). This helps your carrier identify and block scam numbers.
- Email the U.S. Postal Inspection Service: Send an email to [email protected] with the following information:
- The full text message (copy and paste)
- Your name
- A screenshot of the message showing the sender’s number and date
- Any relevant details (e.g., if you clicked the link, lost money, or provided personal information).
Reporting Non-USPS Smishing
For non-USPS related smishing attempts, you can also:
- Forward the message to 7726.
- File a complaint with the Federal Trade Commission (FTC).
- Report to the FBI’s Internet Crime Complaint Center (IC3).
By understanding how to identify and avoid smishing scams, you can protect yourself from fraud and ensure secure United Postal Service tracking. Always access official channels for tracking information and report any suspicious activity.
