Spirit Airlines offers various ways to access customer service for booking, managing, or canceling flights. While Spirit.com is the recommended and most cost-effective method, other options are available for those who need assistance.
How to Reach Spirit Airlines Customer Service
Spirit Airlines provides 24/7 support through multiple channels:
- Live Chat: Connect with a representative through the Spirit Airlines website for immediate assistance.
- Text Messaging: Text 48763 to reach Spirit Airlines Customer Service.
- WhatsApp: Use WhatsApp to contact Spirit Airlines at 855-728-3555.
- Phone: Call 855-728-3555 for domestic inquiries. For calls from Mexico, dial 800030071.
- TTY/TTD: For hearing-impaired assistance, dial 711.
Spirit Vacations Customer Service
For booking Spirit Vacations packages, visit vacations.spirit.com/vacationpackages/. For assistance with existing Spirit Vacations packages, call 1-877-377-0791. For flight-related issues within a Spirit Vacations package, contact Spirit Airlines customer service directly through the methods listed above.
City Ticket Offices (CTOs)
Spirit Airlines operates City Ticket Offices (CTOs) in various international locations staffed by third-party agents. These offices primarily handle ticket purchases. For modifications, cancellations, reservation credits, vouchers, or general inquiries, contact Spirit Airlines customer service directly.
International CTO Locations and Contact Information
The following table details the locations and contact information for Spirit Airlines CTOs:
South America
- Colombia: Bogota, Medellin, Armenia, Cali, Cartagena, Barranquilla, Bucaramanga
- Ecuador: Guayaquil
Caribbean
- Haiti: Cap Haitien (CAP) airport
- Dominican Republic: Santo Domingo
Central America
- Guatemala: Ciudad de Guatemala, San Lucas Sacatepequez, Quetzaltenango (Xela)
- Honduras: San Pedro Sula, Tegucigalpa
- Nicaragua: Managua
- Costa Rica: San Jose (New CTO starting June 10, 2024)
- El Salvador: Soyapango (Sucursal Plaza mundo), (Sucursal Hula Hula) (New CTO starting July 16, 2024)
Specific addresses, hours of operation, phone numbers, email addresses, and WhatsApp contact information for each CTO are available in the detailed list provided by Spirit Airlines. Please note that operating hours and contact information may vary.
Contacting Spirit Airlines for Support
Spirit Airlines prioritizes customer service through various channels. While using Spirit.com is encouraged for self-service options, customers facing unresolved issues can utilize the phone, text, WhatsApp, and live chat features for efficient assistance. Remember to consult Spirit Airlines’ official website for the most up-to-date contact information.
