Rowan Self-Service Banner: Your Central Access Point

Rowan University provides faculty, staff, and students with access to Banner, the institution’s core system and central data repository. Within Banner, two primary sections cater to different user needs: Self-Service Banner and Banner Administrative Pages. This article focuses on Self-Service Banner, a vital tool for the Rowan community.

Understanding Rowan Banner: Self-Service and Administrative Pages

Banner serves as Rowan University’s official system for managing crucial institutional data. It is broadly divided into two main areas:

Self-Service Banner: Empowering Students, Faculty, and Staff

Self-Service Banner is designed for the majority of Rowan University users – students, faculty, and staff. It provides a user-friendly interface to perform a wide range of essential tasks. Through Self-Service Banner, users can manage their academic and administrative needs efficiently. This includes actions such as registering for courses, checking grades, viewing academic transcripts, updating personal information, submitting timesheets, and accessing important tax documents.

Banner Administrative Pages: For Authorized Personnel

In contrast, Banner Administrative Pages is reserved for authorized Rowan employees. This section allows designated personnel to manage sensitive administrative data across various university functions. These areas include general administration, finance, student records, advancement, financial aid, and human resources. Access to Banner Administrative Pages is granted based on specific job responsibilities and requires a separate authorization process.

Who Can Access Rowan Self-Service Banner?

Access to Self-Service Banner is automatically granted to all active Rowan University faculty, staff, and students. Upon activation of their Rowan NetID accounts, users gain immediate access to this essential service. This ensures that all members of the Rowan community can readily utilize the self-service functionalities offered by Banner.

Accessing Self-Service Banner: Step-by-Step Guide

Accessing Rowan Self-Service Banner is straightforward. Follow these steps to log in and manage your information:

  1. Navigate to the Login Page: Go to the Self-Service Banner login page. This link is your primary access point for the system.

  2. Login with Rowan NetID: Use your Rowan NetID username and password to log in. These are the same credentials you use for other Rowan University online services.

For testing purposes or specific training environments, Rowan also provides access to Self-Service Banner Test Instances. These instances allow users to explore Banner in a non-production environment without affecting real data. Access the Banner test instances page to log in to these test environments.

Need Help? Contact the Technology Support Center

Should you encounter any questions or require assistance with Self-Service Banner, the Rowan University Technology Support Center is available to help.

  • Phone: Contact them directly at 856-256-4400.
  • Rowan Support Portal: Submit your inquiries online through the Rowan Support Portal.

The Technology Support Center is committed to addressing support requests promptly and aims to provide initial responses within one business day. More complex issues may require up to two business days for a resolution.

In conclusion, Rowan Self-Service Banner is a critical resource for the Rowan University community, offering convenient self-management of academic and administrative tasks. Its accessibility and the availability of support ensure a smooth and efficient user experience.

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