Public Service Electric and Gas (PSE&G) customers in New Jersey facing financial hardship have access to various utility assistance programs. These programs offer financial relief for electric and gas bills, preventing service disconnections and helping residents manage their energy costs. This guide outlines key programs available to New Jersey residents.
Income-Based Assistance Programs
Several programs provide assistance based on household income and size:
Payment Assistance for Gas and Electric (PAGE)
PAGE offers relief on gas and electric bills for low- to moderate-income households. Income eligibility limits apply (see table below). Apply online or print an application at www.sharesnation.org or call 1-866-657-4273.
Universal Service Fund (USF)
USF provides monthly credits on electric and gas bills, making them more affordable. Credits are calculated based on energy spending exceeding a certain percentage of income. USF also offers the Fresh Start program, forgiving overdue balances for eligible customers. Apply online at http://www.nj.gov/dca/dcaid or call the NJ Utility Assistance hotline at 800-510-3102.
Home Energy Assistance Program (HEAP)
HEAP helps pay for heating costs and medically necessary cooling expenses. Renters with heating costs included in their rent may also qualify. Applications are accepted from October 1st through June 30th. Apply through the same channels as USF.
Income Eligibility Limits
The following table shows income limits for PAGE and USF:
| Household Size | PAGE | USF |
|---|---|---|
| 1 | $79,827 | $47,896 |
| 2 | $104,390 | $62,633 |
| 3 | $128,952 | $77,370 |
| 4 | $153,514 | $92,108 |
| 5 | $178,076 | $106,845 |
| 6 | $202,638 | $121,582 |
| 7 | $207,244 | $124,345 |
| 8 | $211,849 | $127,109 |
Other Assistance Programs
Lifeline Program for Seniors and Disabled
Lifeline offers an annual energy benefit to eligible seniors and disabled individuals, assisting with electric and/or natural gas costs. Apply through the NJSAVE application at www.aging.nj.gov or call 1-800-792-9745.
Comfort Partners
This free program helps income-eligible customers reduce utility bills through energy-efficient measures, improving home safety and comfort. Learn more at https://www.njcleanenergy.com/residential/comfort-partners or call (866) 378-4345.
Winter Termination Program (WTP)
WTP protects eligible customers from utility shutoffs between November 15th and March 15th. Contact your utility company to request WTP protection.
Reconnection Assistance
Customers can have service restored with proof of a USF, LIHEAP, or PAGE application and a down payment of up to 25% of the outstanding balance.
Additional Resources
- DCAid Screening Tool: Determine eligibility for various assistance programs: https://njdca-housing.dynamics365portals.us/en-US/are-you-eligible/
- Utility Customer Bill of Rights: Understand your rights as a utility customer: https://nj.gov/bpu/assistance/rights/
- Community Solar Energy Program: Participate in a remotely located solar project: https://njcleanenergy.com/renewable-energy/programs/CS
- Lifeline (Federal Telephone Assistance Program): Receive assistance with phone or internet services: https://www.nj.gov/humanservices/doas/services/l-p/lifeline-utility/
Conclusion
New Jersey offers comprehensive assistance programs for residents struggling with their public service electric and gas bills. By utilizing these resources, residents can maintain essential utility services and manage their household expenses effectively. Contact your utility company or the agencies mentioned above to learn more and apply for assistance.
