STAMFORD, Conn. — Spectrum Business has announced a suite of upgrades designed to improve customer service and empower small businesses. These enhancements include streamlined and more affordable pricing structures, boosted internet speeds for new business clients, and complimentary speed upgrades for select existing customers. Reinforcing its dedication to superior customer service, Spectrum Business is also extending its acclaimed Customer Commitment program to its small business clientele. This commitment, already recognized for its success with residential customers since its launch last September, underscores Spectrum’s focus on delivering dependable, clear, and exceptional service, all supported by money-back guarantees tailored for small business needs.
“We recognize the distinct challenges faced by small businesses, and how crucial our internet, mobile, and video services are to their everyday operations,” stated Adam Ray, Executive Vice President and Chief Commercial Officer at Spectrum. “By introducing these adaptable packages, featuring faster internet and assured pricing, we aim to provide small businesses with greater flexibility in choosing the Spectrum connectivity solutions essential for their growth.”
Simplified Pricing and Speed Boosts Demonstrate Customer Service Focus
Spectrum Business is known for combining extensive national coverage with personalized local service, offering scalable and budget-friendly broadband communication solutions that work seamlessly together. The company’s revamped pricing and packaging for business customers now feature guaranteed rates for up to three years when bundling multiple services with Ultra or Gig Internet, straightforward whole-dollar pricing, an expanded range of package options, and increased internet speeds for qualifying current Spectrum Business customers.
Effective immediately, new small business customers can access Spectrum Business Internet with starting speeds of 500 Mbps for just $40 per month for the first 12 months. This offer is available when bundled with any two additional business services, such as Spectrum Business Voice, Business Connect, Spectrum Mobile, or Business TV. For businesses seeking even greater speed and price certainty, upgrading to 750 Mbps or 1 Gig speeds within a bundle secures a three-year price guarantee. Furthermore, existing Spectrum Business Ultra Internet customers will automatically experience a 25% increase in their download speeds, upgrading from 600 Mbps to 750 Mbps, without any additional charges.
