At Progressive Bank, we understand that reaching out for support should be straightforward and efficient. That’s why we prioritize providing accessible and reliable customer service, especially through our phone lines. Whether you have a question about your account, need assistance with a transaction, or require immediate help with a lost or stolen debit card, our dedicated phone service is here to assist you.
Progressive Bank’s Customer Service Phone Number
For general inquiries and customer service needs, please call our main line at (318) 651-5100. Our customer service representatives are available to assist you Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST. We are committed to providing prompt and helpful support during these hours to address your banking needs effectively.
For after-hours banking convenience, remember our Quick Access Telephone Banking number has been updated to 972-428-0508. This 24-hour service allows you to manage your accounts and access important information at any time, day or night.
Reporting a Lost or Stolen Progressive Bank Debit Card
If you need to report a lost or stolen Progressive Bank debit card, immediate action is crucial. You can call us directly at (318) 651-5100 during our regular business hours (Monday – Friday, 8:00 a.m. – 5:00 p.m. CST).
For after-hours or weekend emergencies, please call 1-800-472-3272. This toll-free number connects you with our Fraud Prevention Analysts who are available 24/7. They can assist you with debit card transaction issues outside of normal banking hours and ensure your account is secure.
Connect With Us Through Other Channels
Beyond our Progressive Phone Number Customer Service, Progressive Bank offers multiple ways to connect.
Stay updated and engage with us on social media! Find us on Facebook, Pinterest, LinkedIn, Instagram, and Twitter for the latest news and updates from all our locations across Monroe, West Monroe, Winnsboro, Bossier City, and Shreveport. We are also available on Messenger during banking hours for quick questions.
For written correspondence, you can reach us via mail at:
Progressive Bank
P. O. Box 4053
Monroe, LA 71211-4053
For general, non-sensitive inquiries, you can email us. However, please remember that email is not a secure method of communication. Never include sensitive personal information like Social Security numbers, account numbers, or passwords in emails. For secure communication, please use our SECURE Contact Us form for submitting confidential information.
Progressive Bank is dedicated to providing comprehensive and accessible customer service. Whether you prefer to call, connect online, or visit us in person, we are here to serve your banking needs.
