PNC Bank offers convenient ways to send and receive domestic and international wire transfers. This guide provides a comprehensive overview of PNC Bank’s customer service options for wire transfers, including online, mobile, and in-branch services. We’ll cover the necessary information and steps for each method.
Sending a Wire Transfer with PNC Bank
PNC Bank provides multiple channels for sending wire transfers, allowing you to choose the most convenient option.
Online Banking
Sending a wire transfer through PNC Online Banking is simple:
- Log in to your PNC Online Banking account.
- Navigate to the “Transfer Funds” tab.
- Select “Send a Wire or International Transfer.”
Mobile Banking
You can also initiate wire transfers using the PNC Mobile App:
- Open the PNC Mobile App and log in.
- Go to the “Transfer” tab.
- Choose either “Send a Domestic Wire” or “Send an International Transfer.”
In-Branch Service
For personalized assistance, you can visit a PNC Bank branch to send a wire transfer. A bank representative will guide you through the process. Remember to bring a valid photo ID for verification purposes.
Recipient Information Required for Wire Transfers
To successfully send a wire transfer, you’ll need specific information about the recipient:
- Recipient Name: Full name of the individual or business.
- Recipient Address: Complete address of the recipient.
- Bank Routing Number: The nine-digit routing number of the recipient’s bank.
- Account Number: The recipient’s bank account number.
Additional Requirements for International Transfers
International wire transfers may require additional details:
- Domestic Wires: U.S. routing and full account number. The recipient’s bank may have a specific routing number for wire transfers.
- International Wires: International Bank Account Number (IBAN) or a full account number and SWIFT code (BIC).
- International Money Transfers: Full account number. Some banks may accept a debit card number or mobile phone number.
Fees for Wire Transfers
Fees for wire transfers vary based on your account type and the type of transfer. Consult the PNC Bank fee schedule or contact Pnc Bank Customer Service at 1-800-272-6868 for detailed information.
Important Considerations for Wire Transfers
- Security: Only send money to individuals or businesses you know and trust.
- Accuracy: Double-check all recipient information before submitting your request to avoid delays or errors.
- Verification: PNC Bank may contact you to verify your wire transfer instructions.
- Processing Time: Domestic wire transfers are typically processed within the same business day, while international transfers may take longer. Contact PNC Bank customer service for specific processing time estimates.
Receiving International Wire Transfers
To receive an incoming international wire transfer, provide the sender with the following information:
- PNC Bank’s SWIFT Code (BIC): PNCCUS33
Contacting PNC Bank Customer Service
For questions or assistance with wire transfers, you can contact PNC Bank customer service through various channels:
- Online Banking: Use the “Message PNC” feature within the “My Account” tab.
- Phone: Call 1-800-272-6868 to speak with a representative.
- Branch Visit: Visit a local PNC Bank branch for in-person assistance.
PNC Bank strives to provide comprehensive customer service for all your wire transfer needs. Utilize these resources to ensure a smooth and efficient transfer experience.