Making your mortgage payments should be the least stressful part of homeownership. At Planet Home Lending, we understand this and offer multiple convenient ways to pay your mortgage, ensuring a smooth and hassle-free experience. If you ever need assistance or have questions about your payments, our dedicated Planet Home Lending Customer Service team is readily available to help guide you through the process.
Pay Online: Quick and Convenient
For the easiest and fastest payment method, our online portal is your go-to solution. Whether you want to make a one-time payment or schedule future payments, our online system is secure and user-friendly.
To get started, simply log in to your existing account. If you are a new user, registering for an account is a breeze and only takes a few minutes. Once logged in, you’ll have full control over your mortgage payments.
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Pay by Phone: Simple and Automated
Prefer to pay over the phone? Our automated phone system is available 24/7 for quick and easy payments. Simply call us at 1 (866) 882-8187 and follow the prompts to make your payment. This is a convenient option when you need to make a payment quickly and don’t have access to online services.
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Pay by Mail: Traditional and Reliable
If you prefer traditional mail, you can send your payment via check or money order. Please include the payment coupon and return envelope that comes with your monthly billing statement. If you don’t have your coupon, no worries. Just write your loan number on the memo line of your check or money order.
Payment address:
Planet Home Lending, LLC
P.O. Box 69197
Baltimore, MD 21264-9197
For overnight courier services, please use this address:
Planet Home Lending, LLC
321 Research Parkway
Suite 303
Meriden, CT 06450
To ensure proper processing, please include your address and phone number on your check or money order, in case we need to contact you.
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Set Up Monthly Automatic Payments (AutoPay): Save Time and Money
For ultimate convenience and peace of mind, enroll in AutoPay. This free service automatically deducts your mortgage payment from your bank account each month on your chosen date (between the 1st and 15th). AutoPay saves you time, eliminates the risk of late payments, and simplifies your monthly financial management.
Signing up is easy! You can Sign up online through your account portal, or download the ACH Agreement form and mail it to us with a voided check.
Auto Pay Authorization Form (English)
Auto Pay Authorization Form (Spanish)
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At Planet Home Lending, we are committed to providing exceptional customer service. Choosing the right payment method is a personal decision, and we offer a variety of options to suit your needs. Should you require any assistance or have questions regarding your mortgage payments, please do not hesitate to reach out to our Planet Home Lending customer service team. We are here to ensure your payment process is as smooth and convenient as possible, allowing you to focus on enjoying your home.
