Pepco is actively reminding customers in both the District of Columbia and Maryland about the crucial energy assistance programs available to support them in meeting their energy needs. Recognizing the financial strain many households face, especially with events like the recent federal government shutdown, Pepco is dedicated to raising awareness of these vital resources. These programs are designed to help customers maintain essential energy services during periods of temporary or extended financial hardship.
Pepco collaborates closely with state, federal, and nonprofit organizations to ensure that customers have access to the necessary information and support to effectively manage their energy expenses during challenging times. Understanding your options is the first step, and Pepco customer service is readily available to guide you through the process.
Here’s a breakdown of key energy assistance programs available, where contacting Pepco customer service can be your initial point of contact for guidance and support:
-
Low Income Home Energy Assistance Program (LIHEAP): LIHEAP offers grants to eligible households, with the amount varying based on factors such as income, household size, fuel type, and dwelling type. These grants do not require repayment. Residents in the District of Columbia can apply online through the Department of Energy and the Environment website or by simply dialing 311. Maryland residents can access LIHEAP assistance through the Department of Human Services website, by visiting a Local Energy Assistance Office, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347. For personalized guidance on how LIHEAP applies to your situation, consider contacting Pepco customer service.
-
Utility Discount Program (UDP): Specifically for low-income District residents, the UDP helps reduce utility costs. Qualified customers can receive a significant discount on their electric bills, up to $475 annually for electric heat and $300 per year for non-electric heat. To apply or learn more about UDP, District residents can visit the Department of Energy and the Environment website at doee.dc.gov for online applications or call 3-1-1 to arrange an in-person appointment. Pepco customer service can also provide clarity on UDP eligibility and the application process.
-
Greater Washington Urban League Assistance: This organization provides crucial support to customers facing potential service disconnection, offering up to $500 in assistance to eligible households. To explore this option, customers can call (202) 265-8200 or visit www.gwul.org. While exploring external assistance, remember Pepco customer service can also discuss payment options and programs directly offered by Pepco.
-
Electric Universal Service Program (EUSP), Arrearage Retirement Assistance (ARA), and Utility Service Protection Program (USPP): These Maryland-specific programs offer different forms of support. The EUSP helps with current electric bills, while ARA assists with past due balances, potentially forgiving up to $2,000. USPP is designed to aid low-income families during the heating season. Detailed information on these programs is available on the Maryland Department of Human Services Office of Home Energy Programs website or by calling 1-800-332-6347. To understand how these Maryland state programs integrate with Pepco’s assistance offerings, reaching out to Pepco customer service can be beneficial.
-
Pepco Washington Area Fuel Fund Partnership: Administered by the Salvation Army, this partnership offers a grant of up to $1,000 per year to Pepco customers facing disconnection or those already disconnected. District of Columbia residents in wards 1-6 can call (202) 332-5000, and those in wards 7-8 can call (202) 678-9771. Prince George’s County residents can call (301) 277-6103, and Montgomery County residents can call (301) 515-5354 for assistance. For immediate assistance and to understand how this fund can help prevent disconnection, contacting Pepco customer service in conjunction with these numbers is advisable.
-
Pepco’s Gift of Energy Program: Through this program, anyone can contribute towards a friend or family member’s energy bill. The gifted amount appears as a credit on the recipient’s future bill. Details can be found on Pepco’s Gift of Energy program page. For inquiries about this program or other ways to manage your account, Pepco customer service can provide support.
Pepco understands that navigating energy bills and assistance programs can be complex. That’s why Pepco customer service is a valuable resource, ready to provide personalized support and information. While specific program applications may go through external agencies, your Pepco Customer Service Number is the central point to start your journey towards energy assistance and financial relief. Don’t hesitate to reach out to Pepco customer service to explore these options and find the best solutions for your individual needs.
