Old National Bank (ONB) offers various banking services, including checking and savings accounts, loans, and more. This guide focuses on ONB customer service, specifically regarding checking account bonuses and other key account details. Understanding these details can help you maximize your banking experience with Old National.
Understanding ONB Checking Account Bonuses
ONB frequently runs promotions offering cash bonuses for new checking customers. These bonuses often require meeting specific direct deposit criteria within a defined timeframe. Let’s break down a recent offer:
Qualifying for the Cash Bonus
To qualify for a cash bonus, new customers typically need to open an eligible checking account (such as ONB Everyday or Preferred Checking) with a minimum deposit. The bonus amount often tiers based on the total direct deposit amount received within a specific period (e.g., three consecutive months). For instance, a higher bonus might be awarded for direct deposits totaling $3,500 per month compared to a lower bonus for $1,000 in monthly direct deposits.
Direct Deposit Requirements
Qualifying direct deposits usually include electronic payments from employers, government agencies, or similar organizations. These typically encompass paychecks, pension payments, Social Security benefits, and other government payments. Importantly, teller deposits, ATM deposits, mobile deposits, wire transfers, transfers between ONB accounts, external transfers, and peer-to-peer transfers (like Zelle or Venmo) generally do not qualify toward the bonus requirement.
Additional Terms and Conditions
- One Bonus per Customer: Each customer, identified by their Taxpayer Identification Number (TIN) or Social Security Number (SSN), is typically eligible for only one bonus, regardless of how many accounts they open.
- Account Maintenance: The new checking account must remain open with a positive balance and in good standing for a specified period (e.g., 130 days) to receive the bonus.
- IRS Reporting: The bonus may be reported on IRS Form 1099-MISC.
- Eligibility Restrictions: Existing ONB checking customers, those who have closed an account within the past 12 months, recent recipients of ONB checking bonuses, and ONB employees may be ineligible for these offers.
Important Account Details and Fees
Beyond bonuses, understanding account fees and terms is crucial:
- Minimum Opening Deposit: A minimum deposit is usually required to open a checking account.
- Early Closure Fee: Closing an account within a specific timeframe (e.g., 180 days) may incur a fee.
- Interest-Bearing Accounts: For interest-bearing accounts, rates and annual percentage yields (APYs) are subject to change at the bank’s discretion.
Other Financial Products at Old National Bank
ONB provides a range of financial products beyond checking accounts:
- Savings Accounts: Various savings options with varying interest rates and terms.
- Certificates of Deposit (CDs): Fixed-term deposits with potentially higher interest rates than savings accounts, but with penalties for early withdrawal.
- Loans: Personal loans, home equity loans, and mortgages are often available.
Contacting Old National Bank Customer Service
For specific questions about accounts, bonuses, or other services, contacting ONB customer service directly is recommended. Information on how to contact them can usually be found on the official Old National Bank website. Look for contact numbers, email addresses, or online chat options. Remember to review the terms and conditions of any banking product or offer before making a decision.
