Getting in touch with customer service should be straightforward, especially when you need assistance with your American Express account. Whether you have questions about a new card, need help with your existing account, or require support for your corporate card program, American Express offers multiple avenues for support. This guide provides you with a comprehensive list of phone numbers to quickly connect you with the right American Express customer service team.
24/7 Card Member Customer Service
For immediate assistance with your American Express card, 24 hours a day, 7 days a week, you can use the following numbers:
- Toll-Free within the U.S.: 1-800-528-2122
- Collect from Abroad: 1-623-492-5450
This is your go-to number for general inquiries, help with transactions, account management, and any urgent issues related to your personal or business American Express card.
Specific American Express Customer Service Numbers
To ensure you reach the most relevant department for your query, American Express provides dedicated numbers for different services:
New Sales Inquiries
Interested in getting a new American Express card? Contact the new sales team to discuss your options and application process.
1-855-407-0445
Corporate Platinum Card® Member Customer Service
For exclusive support tailored to Corporate Platinum Card members, use these dedicated lines:
- Toll-Free within the U.S.: 1-800-492-3932
- Collect from Abroad: 1-623-492-3932
Program Administrator Customer Service
Program administrators managing corporate card programs can reach out for specific support.
1-888-800-8564
Program Management – Apply for Card and Card Program Maintenance
For applications and maintenance of your card program, contact this number.
1-800-238-8087
Membership Rewards® Program
For inquiries related to the Membership Rewards program, including enrollment and points redemption (fee-based enrollment).
Toll-Free within the U.S.: 1-800-297-1090
TTY/TDD (24/7)
For customers with hearing impairments, American Express offers TTY/TDD services available around the clock.
- U.S. Only: 1-800-227-4669
- In New York: 1-800-522-1897
Business Travel Accident Insurance
For information and claims related to Business Travel Accident Insurance.
- Information: 800-492-3932
- Claims: 800-252-4670
Baggage Insurance Plan
For inquiries and claims regarding the Baggage Insurance Plan.
- Toll-Free within the U.S.: 800-645-9700
- Collect from Abroad: 303-273-6498
Manage Your Account Online
Beyond phone support, American Express provides robust online tools to manage your account efficiently.
View Your Statement Online:
Access your account and statements online through the “Manage My Card” page. Log in with your User ID and password. If you haven’t registered for online access yet, visit americanexpress.com/register.
Monthly Statement-Ready Email Notices:
To ensure you receive email notifications when your monthly statement is ready, update your preferences at americanexpress.com/corp_statement.
Conclusion
American Express is committed to providing excellent customer service. Having quick access to the correct phone number ensures your queries are handled efficiently and effectively. Whether you need general card member support or assistance with a specific service like Membership Rewards or insurance, this guide helps you find the right Number For American Express Customer Service to address your needs promptly. Keep this list handy for whenever you need to contact American Express.
