Navigating the digital world sometimes requires a helping hand, especially when it comes to software, devices, and services. If you’re a Microsoft Store customer in need of assistance, you’re in the right place. Whether you’re facing issues with downloading, installing, or activating Windows or Office, require technical support, or have questions about your account and billing, Microsoft Store Customer Service is readily available to provide solutions. This guide will walk you through the various ways you can connect with Microsoft Store support to resolve your queries efficiently.
Microsoft offers multiple avenues for you to reach out for help, ensuring that you can choose the method that best suits your needs. Let’s explore the options available to get you the support you require.
Reaching Out Online: Quick and Convenient Support
For home users seeking immediate assistance, the digital “Get help” button is your first port of call. This feature is designed to offer swift self-help resources or connect you directly with a support agent.
By clicking the Get help button, you’ll be prompted to describe your issue. Microsoft’s intelligent system will then provide you with relevant self-help articles that might resolve your problem directly. If further assistance is needed, the system will connect you to the most appropriate support channel, which could be a chat session or a request for a call back. The convenience of a call-back option means you don’t have to wait on hold – Microsoft will call you when an agent is available.
Alt: “Get Help” button on Microsoft support page, directing users to describe their issue for self-help or connection to Microsoft Store customer service.
Phone Support: Direct Assistance for Your Region
If you prefer speaking directly with a customer service representative, Microsoft provides phone support in numerous countries and regions. Finding the correct phone number for your location is straightforward. Microsoft has compiled a comprehensive list of phone numbers categorized by region to ensure you connect with the right support team.
For customers who still need help with a purchase or require specific regional support, the tables below provide the Microsoft Store Sales Support phone numbers. Simply locate your country or region to find the corresponding phone number and country code. Numbers marked as “Toll Free” will not incur charges, while “Toll” numbers may have standard call charges depending on your service provider.
It’s important to note the Country/region code when dialing, especially if you are calling from a different country. This code ensures your call is routed correctly.
Africa Phone Numbers
| Country/region | Country/region Code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Egypt | +20 | 0800 000 0325 | Toll Free |
| South Africa | +27 | 0800 16 73 44 | Toll Free |
Alt: Microsoft Store customer service phone numbers for Africa, detailing toll-free numbers for Egypt and South Africa.
Asia Pacific Phone Numbers
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Bangladesh | +880 | 877 857 3235 | Toll |
| Brunei | +673 | 8014475 | Toll |
| Cambodia | +60 | 3 9212 1942 | Toll |
| China | +86 | 400 882 2059 | Toll Free |
| India | +91 | (000) 8004 402 008 | Toll Free |
| Indonesia | +62 | 1 8030167966 | Toll Free |
| Japan | +81 | 0120 54 2244 | Toll Free |
| Korea | +82 | 080 222 0880 | Toll Free |
| Malaysia | +60 | 3 9212 1942 | Toll Free |
| Philippines | +63 | 1800 1110 2363 | Toll Free |
| Singapore | +65 | 800 1013659 | Toll Free |
| Sri Lanka | +94 | 726 000 010 | Toll |
| Taiwan | +886 | (0)801128000 | Toll Free |
| Thailand | +66 | 1800012705 | Toll Free |
| Vietnam | +84 | 1800400470 | Toll Free |
Alt: Comprehensive table of Microsoft Store customer service contact numbers in Asia Pacific countries, detailing both toll and toll-free lines.
Australia and New Zealand Phone Numbers
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Australia | +61 | 1800624449 | Toll Free |
| New Zealand | +64 | 0800 800 004 | Toll Free |
Alt: Microsoft Store support contact information for Australia and New Zealand with toll-free numbers listed.
Europe, Middle East, and Africa Phone Numbers
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Albania | +33 | 170 480 541 | Toll |
| Austria | +43 | 0 8000 123 345 | Toll Free |
| Belgium | +32 | 80058121 | Toll Free |
| Bosnia and Herzegovina | +387 | 0800 20 230 | Toll Free |
| Bulgaria | +359 | 0800 15 555 | Toll Free |
| Croatia | +385 | 0800 300 300 | Toll Free |
| Cyprus | +357 | 800 97 478 | Toll Free |
| Czech Republic | +420 | 800 900 775 | Toll Free |
| Denmark | +45 | 80 404 952 | Toll Free |
| Estonia | +372 | 686 8868 | Toll |
| Finland | +358 | (0)800 523 121 | Toll Free |
| France | +33 | (0)8 05 98 00 79 | Toll Free |
| Georgia | +995 | (0)32 297 0124 | Toll |
| Germany | +49 | 800 8088014 | Toll Free |
| Greece | +30 | 800 331 54116 | Toll Free |
| Hungary | +36 | 80 204 999 | Toll Free |
| Iceland | +354 | 800 8109 | Toll Free |
| Ireland | +353 | 1800 832 352 | Toll Free |
| Italy | +39 | 800089761 | Toll Free |
| Latvia | +371 | 678 52 152 | Toll |
| Lithuania | +370 | 52 051 151 | Toll |
| Luxembourg | +352 | 8002 43 53 | Toll Free |
| Macedonia, FYRO | +389 | 877 6635075 | Toll Free |
| Malta | +356 | 8006 22 31 | Toll Free |
| Moldova | +40 | (0)21 204 70 40 | Toll |
| Netherlands | +31 | 800 0205934 | Toll Free |
| Norway | +47 | 800 620 02 | Toll Free |
| Poland | +48 | 801 802 000 | Toll Free |
| Portugal | +351 | 800 20 91 75 | Toll Free |
| Romania | +40 | 0800 801 046 | Toll Free |
| Russia | Microsoft has suspended all new sales of products and services in Russia. Learn more | ||
| Serbia | +385 | 800 190 095 | Toll Free |
| Slovakia | +421 | 0800 111 350 | Toll Free |
| Slovenia | +386 | 806 888 64 | Toll |
| Spain | +34 | 800 000 024 | Toll Free |
| Sweden | +46 | (0)8 75 10 980 | Toll Free |
| Switzerland | +41 | 0800 662 006 | Toll Free |
| Turkey | +90 | 0850 390 2777 | Toll |
| United Kingdom | +44 | (0)800 026 0329 | Toll Free |
Alt: Detailed Microsoft Store customer service phone number list for European countries, highlighting availability of toll-free options.
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Bahrain | +973 | 8001 98 02 | Toll Free |
| Israel | +972 | 1 809 453 214 | Toll Free |
| Jordan | +962 | 877 663 5075 | Toll Free |
| Kuwait | +965 | 22219876 | Toll |
| Lebanon | Lebanon Microsoft Store for consumers closed on October 28, 2021. However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region. | ||
| Oman | +968 | 800 77417 | Toll Free |
| Qatar | +974 | 800101716 | Toll Free |
| United Arab Emirates | +971 | 800 020 00132 | Toll Free |
Alt: Microsoft Store customer service contact details for Middle Eastern countries, specifying toll-free and standard rate numbers.
North and Central America Phone Numbers
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Anguilla | +1 264 | 866 993 9330 | Toll Free |
| Antigua and Barbuda | +1 268 | 866 993 9303 | Toll Free |
| Bahamas | +1 242 | 800 389 0489 | Toll Free |
| Barbados | +1 246 | 866 993 9304 | Toll Free |
| Belize | +501 | 877 860 4891 | Toll Free |
| Bermuda | +1 441 | 866 993 9305 | Toll Free |
| British Virgin Islands | +1 284 | 866 993 9306 | Toll Free |
| Canada | +1 | 855 270 0615 | Toll Free |
| Cayman Islands | +1 345 | 866 993 9308 | Toll Free |
| Costa Rica | +506 | 800 542 5320 | Toll Free |
| Dominica | +1 767 | 866 993 9309 | Toll Free |
| Dominican Republic | +1 | 809 200 8794 | Toll Free |
| El Salvador | +503 | 800 6676 | Toll Free |
| Grenada | +1 473 | 866 993 0313 | Toll Free |
| Guadeloupe | +590 | 805 51 0103 | Toll Free |
| Guatemala | +502 | 800 300 0069 | Toll Free |
| Haiti | +1 | 305 418 9136 | Toll |
| Honduras | +504 | 800 2791 9298 | Toll Free |
| Jamaica | +1 876 | 866 993 9302 | Toll Free |
| Martinique | +596 | 805 51 0105 | Toll Free |
| Mexico | +52 | 800 123 3353 | Toll Free |
| Montserrat | +1 664 | 866 993 9315 | Toll Free |
| Nicaragua | +505 | 800 220 1803 | Toll Free |
| Panama | +507 | 800 051 0398 | Toll Free |
| Puerto Rico | +1 | 877 678 8032 | Toll Free |
| Saint Kitts and Nevis | +94 | 866 993 9318 | Toll Free |
| Saint Lucia | +1 758 | 866 993 9317 | Toll Free |
| Saint Vincent and the Grenadines | +1 758 | 866 993 9317 | Toll Free |
| Trinidad and Tobago | +1 868 | 866 994 9312 | Toll Free |
| Turks and Caicos Islands | +1 649 | 866 993 9320 | Toll Free |
| U.S. Virgin Islands | +1 340 | 877 678 8033 | Toll Free |
| United States | +1 | (800) 642 7676 | Toll Free |
Alt: Comprehensive list of Microsoft Store customer service phone numbers for North and Central American countries, including toll-free options.
South America Phone Numbers
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Argentina | +54 | 0 800 222 9467 | Toll Free |
| Bolivia | +591 | 800 100 714 | Toll Free |
| Brazil | +55 | 800 761 7454 | Toll Free |
| Chile | +56 | 800 202 011 | Toll Free |
| Colombia | +57 | 1 800 518 2821 | Toll Free |
| Ecuador | +1 | 305 418 9143 | Toll |
| French Guiana | +594 | 805 51 0101 | Toll Free |
| Guyana | +1 | 305 418 9136 | Toll |
| Paraguay | +595 | 800 542 0049 | Toll Free |
| Peru | +51 | 1 7097831 | Toll |
| Suriname | +1 | 305 418 9136 | Toll |
| Uruguay | +598 | 000 4054 083 | Toll Free |
| Venezuela | +58 | 0 800 100 4610 | Toll Free |
Alt: Microsoft Store support phone numbers for South American countries, detailing which numbers are toll-free and which may incur charges.
Online Chat Support: Connect Instantly
For those who prefer text-based communication, Microsoft Store offers online chat support. This is often the quickest way to get immediate help without needing to make a phone call.
To initiate a chat session, simply visit the Microsoft Store page and look for the chat pop-up, typically located in the lower right corner of the page. Clicking on this pop-up will open a chat window where you can describe your issue and communicate with a Microsoft support agent in real-time.
Tips for Efficient Microsoft Store Customer Service Interactions
To make your customer service experience as smooth as possible, consider these helpful tips:
- Be Prepared: Before contacting support, gather relevant information such as your Microsoft account details, order numbers, product keys, and a clear description of the issue you are facing.
- Be Clear and Concise: When describing your problem, be as specific as possible. This helps the support agent understand your situation quickly and provide targeted assistance.
- Note Important Details: If you are given a case number or any specific instructions, make sure to note them down for future reference.
Conclusion: Microsoft Store Support is Here to Assist
Whether you choose to use the online “Get help” feature, call the phone support line for your region, or engage in an online chat, Microsoft Store customer service is dedicated to providing you with the assistance you need. By utilizing these resources, you can efficiently resolve your queries and get back to enjoying your Microsoft products and services.
