Thank you for choosing Metro PCS (now Metro by T-Mobile) for your wireless service. We understand staying connected is crucial, and we are dedicated to providing customer care that matches the reliability of our network.
To ensure you can easily find the assistance you need, we’ve compiled all the essential contact information for Metro Pcs Customer Service in one convenient location. Whether you prefer to call, text, or chat online, we’re here to help.
Contact Metro PCS Customer Service
Phone Support
Customer Service: 1-888-8METRO8 (1-888-863-8768)
Our customer service experts are available to assist you with a wide range of inquiries, from account management and billing questions to technical support and troubleshooting. Please call us to speak directly with a representative.
Online Chat
For quick and convenient support, you can chat with a Metro PCS customer service representative online. This is a great option for real-time assistance without needing to make a phone call.
Start a Chat Now (Link to Metro by T-Mobile Contact Us page)
Text Support
Text “SUPPORT” to 63876
Need quick answers on the go? Text us your questions and we’ll provide assistance directly to your mobile device. Text support is ideal for simple inquiries and troubleshooting steps.
T-Mobile App
Manage your account, pay your bill, get support, and more all in one place with the T-Mobile app (for Metro by T-Mobile customers). Download the app for easy access to customer service and account management tools.
Download on the App Store
Get it on Google Play
In-Store Support
For in-person assistance, visit your local Metro by T-Mobile store. Our retail associates can help with device upgrades, plan changes, and general customer service inquiries.
Find a Store Near You (Link to Metro by T-Mobile Store Locator)
Social Media
You can also reach out to Metro by T-Mobile customer service through social media channels like Twitter and Facebook. While response times may vary, this can be a helpful option for general inquiries.
- Twitter: @MetroByTMobile
- Facebook: Metro by T-Mobile
Accessibility Support
Metro by T-Mobile is committed to providing accessible customer service for all customers, including those with hearing or speech disabilities.
- TTY: 1-877-296-1018
- Relay Services: 711 or your preferred relay service provider.
We Are Here to Assist You
At Metro PCS, we are dedicated to providing excellent customer service to ensure you have a smooth and positive experience. Whether you need help with your plan, device, or account, our customer service team is ready to assist you through various channels. Thank you for being a valued Metro PCS customer. We’re committed to keeping you connected.
