PLANO, Texas (August 1, 2020) – Mazda owners and dealerships across the United States now have access to a comprehensive suite of financial and protection products thanks to Mazda Financial Services (MFS). Launched in partnership with Toyota Motor Credit Corporation (TMCC), Mazda Financial Services is rapidly expanding its offerings, most recently with the introduction of Mazda Protection Products (MPP). This suite of vehicle and payment protection plans is specifically designed to enhance the ownership experience for Mazda customers and strengthen the brand loyalty that Mazda is known for.
Karen Ideno, group vice president, sales, product & marketing for MFS, highlighted the strategic vision behind this expansion. “Our strategic business plan is to continuously transform and grow to serve our partners at Mazda North American Operations and Mazda dealers and customers,” she stated. “We’ve tailored these products specifically for our Mazda partners to meet the needs of Mazda customers and build loyalty to the brand. We’re confident in the strategic value they will bring to Mazda dealers and are thrilled to continue to grow our partnership.”
Mazda Protection Products are designed with the customer in mind, offering a dedicated customer loyalty team to educate and support owners in understanding the value of these protection plans. This focus on customer education aims to improve customer retention and satisfaction.
The Mazda Protection Products portfolio includes a variety of options to suit different needs:
- Vehicle Service Agreements (VSA): These plans offer tiered levels of coverage to protect Mazda owners from unexpected repair costs after the factory warranty expires. VSAs include valuable benefits such as roadside assistance, travel protection, and substitute transportation, providing peace of mind for Mazda drivers.
- Prepaid Maintenance: Available for both new and used Mazda vehicles, these plans help owners maintain the safety, performance, and resale value of their vehicles through scheduled maintenance services.
- Key Replacement: Losing car keys can be a major hassle. This protection covers up to $800 for the replacement of lost, stolen, or damaged car keys and fobs, alleviating a potentially significant expense.
- Guaranteed Auto Protection (GAP): In the unfortunate event of a total vehicle loss, GAP coverage waives or pays the difference between the outstanding loan balance and the insurance settlement (minus certain fees, which vary by state), helping to protect customers from financial burden.
- Tire & Wheel Protection: Road hazards can cause significant tire and wheel damage. This coverage protects against damage caused by events like potholes or debris.
- Excess Wear & Use: For customers leasing a Mazda, this plan simplifies the lease-end process by waiving excess wear and use fees, preventing unexpected charges at lease turn-in.
For more detailed information about Mazda Protection Products and how Mazda Financial Services can enhance your Mazda ownership experience, please visit https://www.mazdafinancialservices.com.
