Need help with your Marriott GiftCard, eGiftCard, or have a general inquiry about Marriott hotels? This comprehensive guide provides the Marriott Customer Service Phone Number and answers frequently asked questions regarding Marriott GiftCards and services.
Finding the Right Marriott Customer Service Number
The primary phone number for Marriott customer service regarding GiftCards and general inquiries is 1-800-442-6132. This number can assist you with a variety of issues, including:
- Checking your GiftCard balance
- Reporting a lost or stolen GiftCard
- Inquiries about GiftCard redemption
- Questions about purchasing a GiftCard
- General questions about Marriott hotels and services
For specific inquiries related to corporate orders, or issues not addressed by the general customer service line, refer to the detailed contact information provided further in this guide.
Marriott GiftCard FAQs: Redemption, Purchase, and More
This section addresses frequently asked questions about using and purchasing Marriott GiftCards.
Redeeming Your Marriott GiftCard
Where can I use my Marriott GiftCard?
Marriott GiftCards can be used at participating Marriott brand hotels, including: AC Hotels by Marriott®, Aloft®, Apartments by Marriott Bonvoy™, Autograph Collection® Hotels, Courtyard®, Delta Hotels and Resorts®, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Moxy Hotels, Protea Hotels by Marriott®, City Express by Marriott, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton, Ritz-Carlton Reserve®, TownePlace Suites®, Tribute Portfolio™, W®, Westin®.
Important Note: Certain Marriott portfolio brands do not accept Marriott GiftCards. These include: Bvlgari Hotels and Resorts, Design Hotels™, Four Points Express by Sheraton, Homes & Villas by Marriott Bonvoy, MGM Collection, The Ritz-Carlton Destination Club®, The Ritz-Carlton Residences, and The Ritz-Carlton Yacht Collection. Always confirm with the specific hotel before your visit.
What can I use my Marriott GiftCard for?
GiftCards can be used for various services at participating locations, including hotel stays, dining, spa treatments, golf, and more. Contact the hotel directly to confirm their specific acceptance guidelines.
Can I use multiple GiftCards in one transaction?
Yes, you can combine multiple GiftCards for payment in a single transaction.
Do Marriott GiftCards expire?
No, Marriott GiftCards do not have an expiration date.
Purchasing a Marriott GiftCard
Where can I buy a Marriott GiftCard?
Purchase GiftCards online at gifts.marriott.com or at participating Marriott hotels.
What denominations are available?
GiftCards are available in denominations ranging from $25 to $2,000 USD.
In what currencies can I purchase a GiftCard?
Marriott GiftCards are available for purchase in USD. Canadian dollar (CAD) GiftCards are available for purchase at participating Canadian hotels only.
How long does it take to receive a GiftCard?
Delivery times vary depending on the chosen shipping method:
- eGiftCard: 1-3 business days (or on a specified future date).
- USPS (for physical GiftCards): 5-7 business days (Unavailable for card values exceeding $1,000 USD).
- Federal Express (for physical GiftCards): 3-5 business days.
Lost or Stolen GiftCards
If your Marriott GiftCard is lost or stolen, immediately contact Marriott GiftCard Customer Service at 1-800-442-6132 to report the incident. Registering your GiftCard online at gifts.marriott.com/login is crucial for protecting your balance in such cases.
Additional Support and Resources
Marriott GiftCard Corporate Sales: For inquiries about corporate GiftCard orders or to review brand guidelines, please refer to the information provided on the Marriott GiftCard website or contact the dedicated corporate sales team.
Legacy Marriott GiftCards: Holders of older Legacy Cards (beginning with 77518, 33734, 48227, or 85395) should call 1-800-442-6132 for assistance with redeeming their card.
Contact Marriott Customer Service Today
For immediate assistance with your Marriott GiftCard or any general inquiries, don’t hesitate to call the Marriott customer service phone number: 1-800-442-6132. This central hub for customer support can provide answers and solutions to most of your Marriott-related questions.
