Login.gov now offers in-person identity verification through the United States Postal Service (USPS) for select government services. This option provides an alternative to verifying your identity online and may be available if online verification isn’t possible. This article guides you through the Login Postal Service in-person verification process.
Initiating the Login Postal Service Verification Process
Before visiting a post office, you must begin the identity verification process on Login.gov. Navigate to the Login.gov website and select the option to verify your identity. Choose “Verify your identity at a Post Office” to initiate the in-person process. Have the following information readily available:
- Your State-Issued ID
- Social Security Number
- Your Phone Number
If you encounter issues during this online process, contact the specific government agency’s help center for assistance. They can provide guidance tailored to their login postal service requirements.
Preparing for Your Post Office Visit
After completing the initial steps on Login.gov, you’ll receive an email containing a barcode and a deadline for your Post Office visit. Ensure you have the following items:
Printed or Digital Barcode Email
Bring a printed copy of the email containing your barcode or display it on your mobile device. This barcode is crucial for the postal worker to access your information. Important: Adhere to the deadline; failure to do so will require restarting the login postal service verification process.
Valid Driver’s License or State ID Card
Present the same, unexpired identification document used during the Login.gov process. Currently, accepted forms of ID include:
- Driver’s licenses from all 50 states, the District of Columbia (DC), and US territories (Guam, US Virgin Islands, American Samoa, Mariana Islands, and Puerto Rico).
- Non-driver’s license state-issued ID cards (identity documents issued by a state, DC, or US territory that confirm identity without driving privileges).
Passports and military IDs are not currently accepted for login postal service verification. Contact the relevant agency’s help center for alternatives if you lack a state-issued ID. Login.gov is working to expand acceptable identification options.
Completing Verification at the Post Office
Locating a Participating Post Office
Login.gov provides a list of participating Post Offices near you during the online process. Alternatively, use the Post Office locator tool on the Login.gov Help Center website to find a convenient location offering In-Person Proofing services. This ensures you visit a location equipped for login postal service verification.
Verifying Your Identity with a Retail Associate
Upon arrival at the Post Office, inform a retail associate you need to verify your identity using a Login.gov barcode. They will scan your barcode and review your ID. Clearly stating your purpose can expedite the process. If the associate needs assistance, request a supervisor. Once your documents are reviewed, your role at the Post Office is complete. Results are sent directly to you.
Receiving Your Verification Results
Within 24 hours of your Post Office visit, Login.gov will email you regarding the status of your identity verification. Check your inbox for a message from [email protected]. If unsuccessful, retry verification (online or in person) or contact the partner agency’s help center.
What to Do If You Don’t Receive an Email
If you don’t receive an email confirmation within 24 hours, consider the following:
- Check your spam or junk folder.
- Ensure the email address provided on Login.gov is accurate.
- Contact the partner agency’s help center for support if you continue to experience issues with the login postal service verification. They can assist in troubleshooting and confirming your verification status.
