AdvancePay, a service offered by ConnectNetwork™, provides a convenient way for family and friends to stay in touch with incarcerated loved ones. This prepaid collect calling system allows inmates to call approved phone numbers using funds deposited into an AdvancePay account. This guide explains how Gtl Inmate Phone Service works and how to get started with AdvancePay.
How GTL Inmate Phone Service Works with AdvancePay
Setting up an AdvancePay account is simple. You create an account, deposit funds, and the inmate can then call your designated phone number. You have complete control over call acceptance and expenses, as calls are only deducted from your account balance when accepted. Multiple accounts can be created for different inmates or phone numbers.
ConnectNetwork also offers Request2Call®, a free service allowing you to send a notification to an inmate requesting a call back. Standard rates and fees apply if the inmate returns your call. Check availability by signing into your ConnectNetwork account.
Managing Your AdvancePay Account
Once your account is funded, you’ll receive calls as long as there’s enough balance for a one-minute call. You can manage your account online or through the ConnectNetwork mobile app. Features include:
- Exclusive Calling: Only your designated phone number can be called using your account funds.
- Expense Control: You choose how much to deposit and decide whether to accept or reject calls.
- Secure Payment Options: Securely store your credit card information and set up AutoReload for automatic account replenishment.
- Low Balance Alerts: Receive text, email, or phone call notifications when your balance is low.
- Mobile Deposits: Easily make deposits using the ConnectNetwork mobile app.
AdvancePay Costs and Payment Options
Call costs vary by correctional facility and are published in your ConnectNetwork account. Deposit amounts are flexible, allowing you to budget for desired call time. International calling options are also available.
Various payment methods are available, including online deposits through your ConnectNetwork account, phone payments at (800) 483-8314, and other payment options detailed on the ConnectNetwork website.
Getting Started with AdvancePay
To begin using AdvancePay, first check service availability at the specific correctional facility. Then, sign in to your existing ConnectNetwork account or create a new one to make a deposit. For short-term incarcerations or limited funds, a single-call payment option is available. Refunds are provided for unused balances or if the inmate is released.
Ready to connect with your incarcerated loved one? Visit the ConnectNetwork website to check facility availability and set up your AdvancePay account today.
