The Affordable Connectivity Program (ACP), which provided Free Internet Services to eligible households, has ended. Funding for the program expired on June 1, 2024. Some internet service providers may not have updated their websites to reflect this change, and consumers should be wary of sites still advertising ACP benefits.
Understanding the End of Free Internet Services under the ACP
The ACP, a federal program, helped low-income families access affordable internet. This program offered significant discounts, essentially providing free internet services in some cases, to ensure households could afford the broadband necessary for work, education, healthcare, and more. The monthly discount was up to $30 for eligible households and up to $75 for those on qualifying Tribal lands.
The program also offered a one-time discount of up to $100 for a computer or tablet if the household contributed between $10 and $50 towards the purchase price. However, due to a lack of Congressional funding, the program has ceased. This means these free internet services are no longer available.
What to Do if You Encounter Outdated ACP Information
The Federal Communications Commission (FCC) warns consumers about outdated websites. Some providers haven’t updated their marketing materials, potentially misleading consumers seeking free internet services. If you find a website claiming to offer ACP benefits or requesting personal information for enrollment, file a complaint with the FCC’s Consumer Complaint Center at fcc.gov/complaints.
If you provided sensitive information, such as your social security number or banking details, to a website offering ACP enrollment after February 8, 2024, visit IdentityTheft.gov for guidance on protecting yourself from potential identity theft.
Next Steps for Households Previously Receiving Free Internet Services
Households that benefited from the ACP should carefully review notices from their internet providers and the Universal Service Administrative Company (USAC), the program administrator. Contact your internet provider to understand how the ACP’s termination will affect your service and bill. You may no longer receive free internet services and should anticipate adjustments to your monthly charges.
For further information regarding the discontinuation of the ACP and its impact on free internet services, refer to AffordableConnectivity.gov. This official resource provides comprehensive details about the program’s conclusion and may offer guidance on alternative affordable internet options. While the ACP provided crucial support, its ending underscores the need for continued efforts to ensure equitable internet access for all.
