Envision Physician Services is a large national medical group providing physicians and advanced practice providers to hospitals and clinics across the country. This article explains why you might receive a bill from Envision, what it covers, and how to address common billing questions.
Why Did I Receive a Bill from Envision Physician Services?
You received a bill from Envision Physician Services because an Envision clinician provided medical care during your hospital or clinic visit. Envision clinicians are specialists who work in various departments, including Anesthesia, Critical Care, Emergency Medicine, Hospital Medicine, Radiology, and Women’s and Children’s Services. Because Envision physicians are often not directly employed by the hospital, their services are billed separately. This means you might receive multiple bills – one from the hospital for facility charges and another from Envision for physician services.
Common Billing Questions about Envision Physician Services
Why did I get a bill if I have insurance?
Even with insurance, you may be responsible for certain costs like deductibles, co-pays, and co-insurance. Envision works with your insurance company to determine your out-of-pocket responsibility before sending a bill. The bill you receive reflects the portion your insurance plan doesn’t cover. Contact your insurance company directly if you believe there’s an error in their processing.
Is this a surprise medical bill?
Envision Physician Services follows the No Surprises Act, effective January 1, 2022, which protects patients from unexpected balance billing in certain situations. While some Envision physicians may be out-of-network with your insurance, Envision does not send surprise bills. The amount you owe is determined by your insurance plan’s out-of-network benefits and complies with federal regulations. Contact your insurance company to verify the accuracy of your responsibility. Envision actively works with insurers to expand in-network participation for our clinicians.
Is this a duplicate bill from my hospital?
This is not a duplicate bill. Physician services are billed separately from hospital facility charges. It’s common to receive two separate bills for the same visit or admission – one from the hospital and one from Envision Physician Services.
Why is there a charge from a provider I don’t know?
You might not have directly interacted with every specialist involved in your care. Envision physicians often provide consultations, interpretations, or behind-the-scenes care that contributes to your treatment plan, even if you didn’t meet them personally.
My insurance information is missing or I have a question about my bill.
If your insurance information is missing or you have questions about your bill, contact Envision Physician Services directly. You can find contact information on your bill or the Envision website. They can update your account and work with your insurance company to process your claim.
What if my bill seems higher than expected?
High bills can result from out-of-network deductibles or co-insurance. Envision does not balance bill; your insurance plan design determines your out-of-pocket costs. If you have concerns about the amount or need to discuss payment options, contact Envision to explore potential solutions. They can provide support and clarify any billing discrepancies.
What is doxo?
Doxo is a third-party payment platform unrelated to Envision. While you can use doxo to pay your bill, it’s not required and typically involves fees. You can pay your Envision bill directly without incurring extra charges. Contact Envision for payment instructions.
Contacting Envision Physician Services
If you have questions about your bill or need further assistance, contact Envision Physician Services directly. You can find their contact information on your bill statement or by visiting their website for convenient online resources and payment options.
