Working near power lines can be extremely dangerous, even deadly. Understanding safety precautions and knowing how to contact Entergy Customer Service is crucial for preventing accidents. This guide provides essential information about power line safety and how to reach Entergy if you need assistance.
Stay Safe Around Power Lines: Key Precautions
Power lines carry high voltage electricity and should always be treated with extreme caution. Always assume that power lines are energized, even if they appear to be down or inactive. Direct contact or even coming too close can result in severe injury or electrocution.
Maintaining a Safe Distance
The best way to stay safe around power lines is to maintain a significant distance. Avoid working or operating equipment near power lines whenever possible. The Occupational Safety and Health Administration (OSHA) and state laws mandate specific clearance distances that must be maintained when working near power lines. Contact Entergy customer service at 1-800-ENTERGY (1-800-368-3749) for guidance on safe clearance distances.
Working Near Power Lines: Call Before You Dig
If you must work near power lines, it’s legally required to notify Entergy at least two working days before starting any work. This allows Entergy to assess the situation and ensure the safety of your worksite. Contact Entergy customer service at 1-800-ENTERGY (1-800-368-3749) to schedule a safety consultation. Failure to comply with these regulations can result in serious penalties.
Downed Power Lines: Immediate Action Required
Downed power lines pose an immediate and serious danger. Never approach or attempt to move a downed power line. Always assume it is energized and extremely dangerous. If you encounter a downed power line:
- Call 911 immediately to report the emergency.
- Contact Entergy customer service at 1-800-ENTERGY (1-800-368-3749) to report the downed line.
Know the Law: High Voltage Safety Acts
Federal and state regulations mandate specific safety precautions and clearance distances when working near high-voltage power lines. These regulations are in place to protect workers and the public. Key legislation includes:
- OSHA: Title 29 of the Code of Federal Regulations
- Arkansas Act 752, Title 11, Section 11-5-301, et seq.
- Mississippi Chapter 15, Section 45-15-1, et seq.
- Texas Health & Safety Code Chapter 752
- Louisiana – L.R.S. 45:141-146, Act 176 of the 2001 Regular Legislative Session
Entergy Customer Service: Your Safety Partner
Entergy is committed to ensuring the safety of its customers and the community. Remember, if you have any questions or concerns about power line safety, or if you need to report a downed power line or plan work near power lines, contact Entergy customer service at 1-800-ENTERGY (1-800-368-3749). Your safety is their priority. By working together and following safety guidelines, we can prevent accidents and ensure a safe environment for everyone.
