Choosing a TV service provider involves more than just channel selection; it’s about ensuring a reliable and satisfactory customer experience. Dish Network aims to provide both, notably through offerings like their 2-Year Price Guarantee. This guarantee reflects a commitment to transparent pricing, a key aspect of good customer service. For new and qualifying former customers, Dish offers a locked-in price, providing peace of mind against unexpected rate hikes for two years.
This 2-Year Price Guarantee, advertised at $91.99, includes the America’s Top 120 programming package, local channels, HD service fees, and a Hopper Duo receiver for one TV. This bundled approach simplifies the customer experience by consolidating essential services into a single, predictable cost. For viewers looking to expand their channel options, Dish provides upgrades to packages like AT120Plus, AT200, and AT250, each with its guaranteed price for the same two-year period. Similarly, the guarantee extends to additional receivers, accommodating households with multiple TVs, although these incur separate monthly fees.
It’s important for customers to understand what is not included in this price guarantee. Taxes, surcharges, premium channel add-ons (like SHOWTIME, Paramount+, STARZ, MAX, and CINEMAX), DISH Protect, and transactional fees are not locked in and are subject to change. After an initial 6-month period, DISH Protect, if selected, will be billed at $12.99/month unless actively cancelled. Crucially, after the 2-year guarantee period concludes, standard everyday pricing for all services will apply. Dish emphasizes free standard professional installation, further streamlining the initial customer setup.
Dish Network’s 2-Year Price Guarantee is designed to offer clarity and stability in TV service costs. For customers, this translates to a predictable budgeting experience and reduces the worry of fluctuating monthly bills. Understanding the specifics of this guarantee, and reaching out to Dish Customer Service for any clarifications, ensures a positive and well-informed customer journey with their chosen TV provider.
