Dillard’s card services offer a convenient way to manage your account online by enrolling in paperless statements and communications. This service allows you to access your monthly statements and important account information electronically, reducing clutter and contributing to a more sustainable practice. This guide outlines the process, requirements, and frequently asked questions about going paperless with your Dillard’s card.
Enrolling in Paperless Statements and Communications
Dillard’s currently allows you to receive certain legal notices and statements electronically. By enrolling in paperless, you agree to receive these documents exclusively online. While Dillard’s is working towards providing all legal notices electronically, in the meantime, you should monitor both your email inbox and physical mailbox for important communications. Once the transition to fully electronic notices is complete, Dillard’s will notify you via email.
System Requirements for Paperless Statements
To view and manage your paperless documents, you’ll need a device that can:
- Print or store emails.
- Display web pages.
- Open and view PDF documents.
Additionally, ensure your web browser uses at least 128-bit security encryption for secure enrollment and access.
Obtaining Paper Copies of Documents
Even after enrolling in paperless statements, you can still request paper copies of specific documents. Simply contact Dillard’s customer service at the number listed on your statement or the back of your Dillard’s card to request a paper copy be mailed to you.
Cancelling Paperless Statements and Communications
Should you decide to discontinue paperless delivery, you can easily cancel the service. Update your preferences on the “Paperless Settings” page within your online account or contact customer service at the number on your statement or the back of your card.
Updating Your Email Address for Paperless Delivery
Dillard’s sends notifications regarding statement availability and legal notices to the email address associated with your account. It’s crucial to keep this information current. If your email address changes, update it promptly through your online account or by calling customer service at the number on your statement or the back of your card.
Authorization for Paperless Delivery
By enrolling in paperless statements and communications, you acknowledge that electronic notices will replace paper copies. You also understand the importance of checking both your email and physical mail for legal notices until Dillard’s confirms the transition to fully electronic delivery. If you choose to revert to paper statements or notices, these paperless terms will no longer apply to those specific documents. All paperless notifications will be sent to the email address currently registered with your Dillard’s account.
Dillard’s Commitment to Secure Paperless Services
Dillard’s card services prioritize the security of your personal and financial information. The paperless delivery system utilizes advanced security measures to protect your data and ensure confidential access to your account documents.
