The Texas Department Of Family And Protective Services (DFPS) plays a crucial role in ensuring the safety and well-being of children and vulnerable adults. Understanding how to report suspected abuse or neglect is essential. This guide outlines the reporting procedures for the DFPS, focusing on key changes and important information.
Reporting Abuse and Neglect to DFPS: Key Updates
DFPS accepts reports of abuse and neglect through various channels. However, recent legislative changes have impacted reporting requirements.
Reporting Child Abuse and Neglect: Name and Number Required
As of September 1, 2023, anonymous reports concerning child abuse and neglect are no longer accepted by DFPS. Texas law now mandates that reporters provide their full first and last name along with a valid phone number (home or business). This information is crucial for follow-up and ensuring accurate investigations. While reporters’ identities remain confidential by law, providing contact information is essential for the report to be processed. Business, agency, or organizational names are not sufficient to meet these requirements. For anonymous reporting options, consider contacting local or state law enforcement agencies.
Reporting Abuse in ICF/IID Facilities: Transition to HHS
Effective March 1, 2024, jurisdiction over reports of abuse, neglect, and exploitation in Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Condition (ICF/IID), including State Supported Living Centers (SSLCs), shifted from DFPS to the Health and Human Services (HHS) Complaint and Incident Intake (CII). DFPS no longer investigates these cases.
To report such concerns, contact HHS CII:
- Online: Texas Unified Licensure Information Portal (TULIP)
- By Phone: 1-800-458-9858
Contacting DFPS for Child Abuse and Neglect Reports
While anonymous reports are no longer accepted for child abuse cases, you can still contact DFPS through the following methods:
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By Phone: The Texas Abuse Hotline is available 24/7, nationwide, at 1-800-252-5400.
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Online: Submit a report through the secure website: Texas Abuse Hotline You will receive a response within 24 hours.
Important Note: Email reports, including attachments like photos or videos, are not accepted by DFPS for suspected abuse or neglect. Utilize the phone or online reporting methods instead.
Conclusion: Protecting Texas Families
The Department of Family and Protective Services is dedicated to protecting vulnerable Texans. By understanding the reporting procedures and recent updates, you can contribute to ensuring the safety of children and adults in need. Remember to provide the necessary information when reporting child abuse and neglect and to contact HHS for concerns related to ICF/IID facilities.
