Finding the right customer service can sometimes feel like navigating a maze. At USPS®, we believe in providing Customer Service United, bringing all the resources you need into one accessible place. Whether you’re tracking a package, need technical assistance, or have general inquiries, this guide will help you connect with USPS® support efficiently.
Navigating our services should be straightforward. That’s why we’ve streamlined the ways you can reach out. Before diving into direct contact, explore our online tools designed to quickly resolve common issues right from your computer. You might find your answer faster than you expect!
For issues that require a more personal touch, we offer multiple avenues to connect with our dedicated support teams. Below, you’ll find detailed contact information for everything from technical website support to inquiries about Postal Store orders and general customer care. We are committed to customer service united, ensuring you receive the help you need, through your preferred channel.
Connect with USPS®: Your Options for Support
Email Us for Quick Inquiries
Need to detail your issue in writing? Our online email form is a convenient way to reach out. Simply answer a few questions, providing as much detail as possible about your concern. This allows us to understand your needs and direct your inquiry to the appropriate team for efficient resolution.
Locate a Post Office Near You
For in-person services or specific local inquiries, finding your nearest Post Office is simple. Use our online tool to locate USPS® facilities by city, state, or ZIP Code™. You’ll find addresses, contact information, hours of operation, and available services at each location.
Stay Informed About Postal Holidays
Planning to visit a Post Office or expecting mail delivery? Remember that USPS® facilities are closed on federal holidays. Check our comprehensive list of upcoming USPS® holidays and events to stay informed and plan accordingly.
Comprehensive USPS® Contact Details
To further enhance our customer service united approach, we’ve organized our contact information by department, ensuring you connect with the right experts for your specific need.
General Information & Customer Care
For general questions about USPS® products and services, or for step-by-step guidance, our Frequently Asked Questions (FAQs) section is a great first stop. It covers a wide range of topics, with a focus on common inquiries like package tracking and delivery delays.
If you can’t find your answer in the FAQs or need to speak with a representative, our Customer Care Center is ready to assist.
Customer Care Center:
- Email: USPS® Customer Service
- Call: 1-800-ASK-USPS® (1-800-275-8777)
Hours of Operation:
- Monday – Friday: 8 AM – 8:30 PM ET
- Saturday: 8 AM – 6 PM ET
Accessibility for Hearing and Speech Impairments:
USPS® is committed to customer service united for everyone. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can utilize the Federal Communication Commission’s (FCC) Telecommunications Relay Services (TRS) program to connect with us.
- TTY Access: Dial 7-1-1 or visit the FCC’s TRS by State and Territories page for state-specific numbers.
- Learn more about services at FCC Telecommunications Relay Services.
Technical Support for Online Tools
Experiencing issues with USPS® online applications or forms? Our Technical Support team is here to help. Contact them if you encounter problems with:
- Click-N-Ship®
- File a Claim
- PO Boxes
- The Postal Store®
- USPS accounts
Technical Support: 1-800-344-7779
Hours of Operation:
- Monday – Friday: 8 AM – 8:30 PM ET
- Saturday: 8 AM – 6 PM ET
Informed Delivery Support: For assistance with your Informed Delivery service, email our dedicated support team: Informed Delivery User Support.
Tracking Your Packages – Domestic & International
For the latest status updates on your packages, simply enter your tracking number into the search box on USPS.com®.
Important Note: Customer service representatives have access to the same tracking information available through USPS Tracking®. If you need to discuss any other package-related issues beyond tracking, please call us.
Tracking Support: 1-800-222-1811
Hours of Operation:
- Monday – Friday: 8 AM – 8:30 PM ET
- Saturday: 8 AM – 6 PM ET
Informed Delivery Specific Questions
Do you have questions about Informed Delivery features, sign-up processes, or need technical help? Start with our Informed Delivery FAQs for quick answers.
If you require further assistance, please email our Informed Delivery support team.
Email Informed Delivery Support
Stamps & Free Shipping Supplies Assistance
For inquiries related to stamps and USPS® merchandise, or to order free shipping supplies, please use the resources below:
Stamps & Postal Store Orders:
For questions about stamp purchases or orders placed through The Postal Store®, contact us via phone or email.
- Call: 1-844-737-7826
- Email: [email protected]
Hours of Operation:
- Monday – Friday: 8 AM – 4:30 PM ET
- Closed Saturdays, Sundays, and Postal Holidays
Free Shipping Supplies Orders:
To order free shipping boxes, envelopes, and postal forms, or to report any issues with your supply order, please call: 1-800-610-8734
Hours of Operation:
- Monday – Friday: 7 AM – 11 PM ET
- Saturday: 7 AM – 6 PM ET
USPS® is dedicated to providing customer service united, ensuring you have all the necessary resources and contact options to resolve your inquiries efficiently. We are here to support you every step of the way.
