Navigating airport security can be a source of stress for any traveler, and this can be amplified when traveling with a service animal. The Transportation Security Administration (TSA) is committed to providing efficient and respectful screening processes for all passengers, including those accompanied by service animals. Understanding the procedures in advance can help ensure a smoother travel experience for both you and your animal.
When you approach the security checkpoint, you and your service dog or animal will be screened using a walk-through metal detector. You have the option to walk through the detector together with your animal, or you may lead your service animal through separately on a leash. This flexibility is part of TSA’s customer service approach, aiming to accommodate the needs and comfort levels of each passenger and their animal.
Should you choose not to undergo screening by Advanced Imaging Technology (AIT) or a walk-through metal detector, you will be required to undergo a pat-down. This is a standard procedure and TSA officers are trained to conduct pat-downs in a respectful and sensitive manner.
If the metal detector activates an alarm during your initial screening, both you and your service animal will undergo additional screening. This may include a pat-down for both you and your animal. It’s important to note that during this additional screening process, you should only hold the leash and avoid physical contact with your service animal until a TSA officer has completed their inspection. TSA policy ensures that you will not be separated from your service animal at any point during the screening. If you have any concerns or require assistance at any point during the screening process, TSA customer service is readily available; you can always request to speak with a supervisor or a passenger support specialist.
Equipment used for service animals, such as collars, harnesses, leashes, backpacks, vests, and other similar items, are also subject to security screening. However, items that are essential for maintaining control of your service animal or clearly indicate that the animal is on duty are not required to be removed for screening. This demonstrates TSA’s understanding of the vital role these items play for service animals and their handlers.
In the event that your service animal needs to relieve itself and you need to exit the security checkpoint area, you and your animal will need to undergo the security screening process again upon re-entry. To further assist passengers, you may request to move to the front of the security line when you return, reflecting TSA’s commitment to efficient customer service and passenger assistance.
Finally, any medication required for your service animal must also be screened. These medications will need to go through X-ray screening or inspection. To expedite this process, please separate any medications and inform the TSA officer that you are carrying these items for your service animal. By proactively communicating this information, you contribute to a smoother and more efficient screening experience.
TSA aims to provide excellent customer service to all travelers, and this includes ensuring accessible and respectful security procedures for individuals traveling with service animals. By understanding these procedures, you can better prepare for your journey and navigate airport security with greater confidence and ease.
