Chase Debit Customer Service: A Guide for Parents

Chase First Checking is a debit card account designed for children aged 6-17, allowing parents to teach their children about money management. This account is managed entirely by the parent or guardian, who must have a qualifying Chase checking account and an online profile. This guide will provide an overview of Chase Debit Customer Service related to the Chase First Checking account.

Parental Control and Oversight with Chase First Checking

Chase First Checking offers parents significant control over their child’s account. Only the parent or guardian who opened the account can add funds or manage the account settings. This feature promotes financial responsibility and allows parents to monitor their child’s spending habits closely. The account is designed to help children learn about budgeting, saving, and responsible spending under the guidance of their parents. When the child turns 18, Chase may recommend that they open their own personal account.

Account Management and Mobile Access

Parents can conveniently manage their child’s Chase First Checking account through the Chase Mobile app or Chase Online. These platforms allow parents to monitor transactions, set spending limits, and receive account alerts. The Chase Mobile app provides real-time access to account information, making it easy for parents to stay informed about their child’s account activity. While Chase doesn’t charge for account alerts, message and data rates from your mobile carrier may apply.

Zelle® and Chase First Checking

While Chase First Checking offers a debit card for spending, parents should be aware that Zelle® is available for use with eligible Chase checking accounts. However, Zelle® should only be used to send money to trusted recipients. It is not intended for purchasing goods or services. Zelle® transactions typically occur within minutes, but some may take up to three business days. For detailed information regarding Zelle® and its usage, please consult your account agreement.

Important Considerations for Chase First Checking

This account is a tool for teaching financial literacy; it’s essential to discuss responsible spending habits with your child. While the account offers features like account alerts and mobile access, it’s crucial to understand that alerts may be delayed, and balances might not always reflect recent transactions. For specific questions or concerns regarding your Chase First Checking account, contacting Chase debit customer service directly is recommended.

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