Carvana offers comprehensive customer service resources for investors and general inquiries. This article outlines how to contact Carvana’s Investor Relations team, access frequently asked questions, and utilize the company’s whistleblower hotline.
Contacting Carvana Investor Relations
For investor-related questions, email [email protected] or use the contact form on Carvana’s investor relations website. The team is available to address inquiries regarding financial performance, stock information, and other investment-related topics. All quarterly and annual financial reports are available for download on the website. Physical copies are not distributed.
Carvana Investor Relations Contact Information:
- Address: Carvana, 300 E Rio Salado Pkwy Bldg. 1, Tempe, AZ 85281
- Email: [email protected]
Carvana Transfer Agent Information:
Carvana’s transfer agent, Equiniti Trust Company, LLC (“EQ”), manages stock transfers and other shareholder services.
- Address: 55 Challenger Road, Floor 2, Ridgefield Park, NJ 07660
- Phone: (800) 937-5449 (U.S.) or (718) 921-8124 (International)
- Email: [email protected]
General Customer Service and FAQs
For general customer service inquiries, Carvana provides a comprehensive FAQ section on their website (https://www.carvana.com/faq). This resource covers a wide range of topics, including vehicle purchasing, financing, delivery, and warranty information. Customers can find answers to common questions without needing to contact customer support directly.
Carvana’s Whistleblower Hotline
Carvana prioritizes ethical conduct and transparency. The company operates a whistleblower hotline managed by a third-party administrator, EQS. This hotline allows employees, customers, and other stakeholders to report concerns anonymously and confidentially.
Reportable Concerns:
The hotline accepts reports related to various issues, including:
- Financial irregularities
- Fraud
- Bribery
- Misconduct
- Non-compliance
- Discrimination or harassment
- Data security breaches
- Safety issues
Reporting Methods:
- Phone: 844-725-0682
- Web: http://carvanaintegrityline.ethicspoint.com/
Conclusion
Carvana offers multiple avenues for customer service, catering to both investors and the general public. By providing clear contact information, comprehensive FAQs, and a dedicated whistleblower hotline, Carvana demonstrates a commitment to transparency and customer satisfaction. Utilizing these resources can help individuals address their concerns and obtain the necessary information efficiently.
