Managing your Carrington Mortgage account and making timely payments is crucial. This guide provides a comprehensive overview of Carrington Mortgage Customer Service options, including online account access, various payment methods, and essential account management features.
Accessing Your Carrington Mortgage Account Online
To manage your loan effectively, create an online account at www.CarringtonMortgage.com. You’ll need your 10-digit loan number and Social Security number to complete the registration process. This online portal provides access to account details, payment history, and important loan documents.
Carrington Mortgage Payment Options: Choose the Method That Suits You
Carrington Mortgage offers a variety of payment options to cater to your preferences:
AutoPay: Set It and Forget It
Enroll in AutoPay for automatic monthly payments:
- Online: Navigate to the “Make a Payment” section within your online account and select “Automatic Payments.” Enter your payment details and bank information to activate AutoPay.
- Mail: Download the Auto Draft Authorization Form from Carrington Mortgage’s website, complete it, and mail or fax it to the provided address.
Carrington Quick Pay App: Mobile Payment Convenience
Download the Carrington Quick Pay app for secure and convenient mobile payments. The app syncs with your CarringtonMortgage.com account, allowing access to saved payment information and account details. Download it from the App Store for iOS devices or Google Play for Android devices.
Online Bill Pay Through Your Bank
Utilize your bank’s online bill pay feature to send one-time or recurring payments to Carrington Mortgage. Consult your bank’s website for specific enrollment instructions.
Payment by Mail
Mail your check or money order payable to Carrington Mortgage Services, LLC to the designated address:
Carrington Mortgage Services, LLC
P.O. Box 660586
Dallas, TX 75266-0586
Expedited Payments
For urgent payments, send your check payable to Carrington Mortgage Services to the overnight address:
Carrington Mortgage Services, LLC
Cashiering Dept 2-2701
600 South Douglass Road, Suites 110 & 200-A
Anaheim, CA 92806
Online Payment via Your Account
Log in to your CarringtonMortgage.com account and choose the “One-Time Payment” option to make a payment online.
Payment by Phone
Make a payment over the phone by calling 800-561-4567. Automated and customer service representative options are available.
Western Union Quick Collect and MoneyGram
Utilize Western Union Quick Collect or MoneyGram for in-person payments. Refer to their respective websites or customer service numbers for location details and fees. Ensure accurate payment information, including Carrington’s receive code for MoneyGram (7998).
Essential Account Management Tasks
Verify Your Loan Information
After setting up your account, verify the accuracy of your loan information, update your contact details, and confirm your homeowners and flood insurance information. Review your escrow account balance, payment amount, and upcoming disbursements if applicable.
Authorize Third-Party Access
Add an authorized third party to access your account by completing the online form within your account or submitting a signed authorization form via mail or fax.
Enroll in Paperless Billing and Alerts
Opt for paperless billing and sign up for email and text alerts to receive timely notifications regarding your account activity and payment reminders. Manage these preferences in the “Manage Alerts” section of your online account.
Contacting Carrington Mortgage Customer Service
For assistance with your account or any questions, contact Carrington Mortgage customer service at 800-561-4567. Representatives are available Monday through Friday, 8:00 am to 8:00 pm Eastern Time.
By utilizing these resources and understanding the available options, you can effectively manage your Carrington Mortgage account and ensure timely payments. Regularly reviewing your account online helps you stay informed and maintain a positive borrowing experience.
