Getting in touch with American Express customer service is straightforward. This guide provides a comprehensive list of contact numbers for various American Express services, ensuring you can quickly reach the right department for your needs. Whether you need general customer support, assistance with your corporate card, or help with reward programs, the information below will guide you.
American Express Customer Service Phone Numbers
American Express offers dedicated customer service lines for different card types and programs. Below is a detailed breakdown of the contact information:
General Customer Service
- 24/7 Card Member Customer Service:
- Toll-free within the U.S.: 1-800-528-2122
- Collect from abroad: 1-623-492-5450
- TTY/TDD (24/7):
- U.S. only: 1-800-227-4669
- In New York: 1-800-522-1897
Specialized Customer Service
- Corporate Platinum Card® Member Customer Service:
- Toll-free within the U.S.: 1-800-492-3932
- Collect from abroad: 1-623-492-3932
- Program Administrator Customer Service: 1-888-800-8564
- Program Management (Card and Card Program Maintenance): 1-800-238-8087
- Membership Rewards® Program (Fee-based enrollment): 1-800-297-1090 (Toll-free within the U.S.)
Other Important Contacts
- New Sales Inquiries: 1-855-407-0445
- Business Travel Accident Insurance:
- Information: 1-800-492-3932
- Claims: 1-800-252-4670
- Baggage Insurance Plan:
- Toll-free within the U.S.: 1-800-645-9700
- Collect from abroad: 1-303-273-6498
Online Account Management
American Express provides online tools for managing your account:
- View your statement online: Visit the “Manage My Card” page and log in using your User ID and password.
- Register for online access: If you haven’t registered, visit americanexpress.com/register.
- Monthly statement-ready email notices: To receive email notifications, visit americanexpress.com/corp_statement.
Conclusion
This comprehensive guide provides various ways to Call American Express Customer Service. Utilizing these resources, cardholders can efficiently address their inquiries and manage their accounts. Remember to choose the appropriate contact number based on your specific needs to ensure prompt assistance.
