When you’re searching for “Cab Services Near Me,” reliability and clear policies are crucial. At polarservicecenter.net, we understand the importance of transparent and dependable transportation. This guide outlines the key policies of Radio Cab, ensuring you have a smooth and informed experience when you choose our services.
Booking and Cancellation Flexibility
Life can be unpredictable, and plans change. Radio Cab offers a flexible cancellation policy for local trips. If your plans alter, you can cancel your local cab booking without penalty, provided it’s done before the vehicle is dispatched. Dispatch typically occurs up to twenty minutes before your scheduled pickup time for local trips. To cancel, simply contact our call center at 503-227-1212. We aim to provide stress-free booking and adjustments to accommodate your needs when you’re looking for cab services near you.
Our Commitment and Liability
While we strive for seamless service, unforeseen circumstances can occur. Radio Cab reserves the right to cancel services due to events beyond our control. In such rare instances, if you’ve already made a payment, rest assured a full refund will be promptly issued. Furthermore, in the unlikely event of a vehicle breakdown during your journey, we are committed to providing an alternative transportation solution as swiftly as possible to minimize any disruption to your travel plans. Our liability commitment is to ensure you reach your destination reliably, even when searching for “cab services near me” in unexpected situations.
Trip Adjustments and Refund Guidelines
It’s important to note that once a trip is underway, terminating it mid-journey does not qualify for a refund. For prepaid or flat-rate trips, the full fare will be due. If your trip is not prepaid, the metered fare for the completed portion of the journey will be payable.
Radio Cab’s return and refund policy is designed to be fair and secure, addressing fraud concerns while ensuring customer satisfaction. Specific procedures may vary depending on the transaction type.
Gift Card and Payment Information
Radio Cab gift cards offer a convenient payment method. Generally, gift cards are non-refundable and cannot be exchanged, except in cases where the remaining balance is less than $5. If your gift card balance is under $5 and you wish to redeem it, simply email us at [email protected] with your name, gift card number, and request reason. Then, mail your physical gift card using a trackable shipping method (FedEx, UPS, or USPS Priority Mail) to:
Gift Card Return
Radio Cab Co.
1613 NW Kearney St.
Portland, OR 97209
For gift card refunds, please ensure the card is undamaged and the balance is $5 or less. Upon verification, a credit will be applied to your credit or debit card within 10 business days of receiving your returned gift card. Please be aware that Radio Cab is not responsible for lost, damaged, or undelivered gift card returns. This policy applies exclusively to physical gift cards.
Regarding AR accounts, overpayments made via credit card, debit card, or gift card may be refundable if requested within 90 days of the payment date. Similarly, for in-cab credit card, debit card, and gift card transactions, refunds are available for overcharges or fraud, provided the request is made within 90 days of the ride date and refunded to the original card.
Radio Cab Co. and its affiliates retain the right to modify these terms and conditions and may make exceptions on a case-by-case basis, ensuring fairness and adaptability in our “cab services near me.”
When you search for “cab services near me,” Radio Cab aims to be your trusted and transparent transportation provider, with clear policies designed for your peace of mind.
