At polarservicecenter.net, we are dedicated to providing a dependable cab service near you. We understand that clarity in our policies is essential for your peace of mind. This document outlines our booking, cancellation, liability, and refund procedures to ensure a transparent and trustworthy experience when you choose our Cab Service Near Me.
Cancellations and Bookings
We offer a flexible cancellation policy for our cab service near me. You can cancel local trip bookings without any penalty charge if done before the scheduled booking time and prior to vehicle dispatch. We recognize that plans can change, and we strive to accommodate your needs. Should you need to cancel a booking, please contact our call center immediately at 503-227-1212. Typically, our local trips are dispatched up to twenty minutes before the scheduled pickup time, so please ensure timely communication for cancellations.
Liability
While we endeavor to provide uninterrupted cab service near me, unforeseen circumstances can occur. Radio Cab reserves the right to cancel services in situations beyond our control. In such instances, if payment has already been processed, a full refund will be issued promptly. Furthermore, in the unlikely event of a vehicle breakdown during your journey with our cab service near me, we are committed to providing an alternative vehicle as swiftly as possible to minimize any disruption to your travel plans.
Termination
For trips that are terminated mid-journey, we regret that no refunds will be provided. If your trip was prepaid or based on a flat rate, the full fare will be due to the driver. For trips that are not prepaid, the full meter rate for the portion of the journey completed will be payable to the driver. We appreciate your understanding regarding this policy for our cab service near me.
Radio Cab Return/Refund Policy
To safeguard against fraud, our return and refund policy for our cab service near me is structured based on the type of transaction for which a refund is being requested. We aim to process all legitimate refund requests efficiently while ensuring the security of all transactions.
Gift Cards
Radio Cab gift cards are treated like cash and cannot be refunded or exchanged, except in cases where the remaining balance is less than $5. If you wish to redeem a Radio Cab gift card with a balance of $5 or less, please follow these steps to receive a refund:
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Email your refund request to manager at radiocab.net. Please include your name, gift card number, and the reason for your refund request.
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Ship your physical gift card(s) back to us at the address provided below, using a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Ensure you include your contact information along with your gift card(s).
Gift Card Return
Radio Cab Co.
1613 NW Kearney St.
Portland, OR 97209
To be eligible for a refund, please ensure your returned gift card meets the following criteria:
- The gift card is undamaged.
- The balance remaining on the card is $5 or less.
Once we verify that your returned gift card(s) meet our acceptance standards, a credit will be issued back to your credit or debit card within 10 business days of receiving your returned Radio Cab gift card. Please note that Radio Cab is not responsible for any loss, damage, or delivery failure of your returned gift card. This policy applies exclusively to physical gift cards that are shipped to you, ensuring clarity for users of our cab service near me.
AR Accounts
For customers using AR accounts with our cab service near me, overpayments made via credit card, debit card, or gift card may be eligible for a refund. A refund request must be submitted within 90 days of the original payment date. Radio Cab will review the reason for your refund request, and upon verification, a credit will be processed back to your credit or debit card within 10 business days.
In-cab Credit Card Transactions
Payments made in-cab using credit cards, debit cards, or gift cards for our cab service near me are refundable in situations of overcharge or fraud. Refund requests for in-cab credit card payments must be made within 90 days of the ride date. Refunds to credit/debit cards can only be issued back to the original card used for the transaction, ensuring security and accountability for all transactions within our cab service near me.
* Radio Cab Co., including its subsidiaries, licensees, successors, and assigns, retains the right to modify these terms and conditions at any time and may make exceptions on a case-by-case basis. We are committed to providing excellent cab service near me and ensuring customer satisfaction through clear and fair policies.
