Budget Rental Car is dedicated to providing not only the best deals but also ensuring a smooth and satisfying customer experience. We understand that when you rent a car, you’re looking for value, convenience, and reliability. That’s why we’re committed to offering exceptional customer service alongside our competitive rates and special offers.
The Best Rate Guarantee: Your Peace of Mind
At Budget, we want you to be confident that you’re getting the most competitive price. That’s why we offer a Best Rate Guarantee. We encourage you to create or log in to your Budget.com account to access the most advantageous rates directly.
This guarantee is part of our commitment to transparent and customer-centric service. We believe in offering direct value, ensuring that you, our customer, always receive the best possible deal when booking directly with us. However, it’s important to note a few exceptions to ensure fairness and clarity:
- Exclusions for Competitor Rates: To maintain a true comparison of like services, rates from other car rental companies, including Avis, National, Enterprise, Alamo, Sixt, Dollar, and Payless, are not eligible for matching. This allows us to focus on our direct offerings and value proposition.
- Discount and Special Program Rates: Rates obtained through specific discounts, coupons, upgrade offers, or pre-negotiated programs (such as group, government, corporate, tour, or insurance replacement rentals) are also excluded. These are already specialized rates and fall outside the scope of our general best rate guarantee.
- Package Deal Exclusions: Car rentals included as part of package deals (e.g., airfare + hotel + car rental) are not applicable. These bundled offers often have opaque pricing structures that make direct rate comparisons impossible.
- Auction and Wholesale Site Rates: Rates found on auction or wholesale websites that hide the car rental company name until after purchase are not considered. Transparency is key to our Best Rate Guarantee, and these sites lack that initial clarity.
- Membership-Required Rates: Websites requiring membership logins to view rates are also excluded. Our guarantee focuses on publicly accessible rates for ease of comparison and customer access.
Maximize Your Savings: The Free Day Offer
We believe in rewarding our customers with extra value. Take advantage of our Free Day offer, allowing you to enjoy an additional day of car rental on us when you rent for a minimum of three days.
This offer applies to rentals of intermediate (group C) through full-size four-door (group E) cars, giving you flexibility in choosing the right vehicle for your needs. Imagine the added convenience and savings of an extra day to explore your destination or simply extend your trip.
It’s important to be aware of the terms and conditions to fully benefit from this offer:
- Coverage: The free day covers the daily time and mileage charges for the rental day. You will still be responsible for taxes, concession recovery fees, customer facility charges (like the $10/contract in CA), and fuel charges. Optional items like Loss Damage Waiver (LDW) and other surcharges are also extra.
- Rental Duration: This offer is valid on minimum three-day rentals. It’s not applicable for rentals shorter than three days.
- One-Way Rentals: The coupon associated with this offer cannot be used for one-way rentals.
- Offer Combinations: This offer cannot be combined with any other coupon, promotion, or offer. It is designed to be a standalone benefit.
- Location Validity: The coupon is valid at Budget locations within the contiguous U.S., excluding the New York Metro area. Be sure to check location applicability when booking.
- Blackout Periods: Holiday and other blackout periods may apply, during which the offer is not valid. If your rental begins during a blackout period, the entire rental is ineligible for the coupon.
- Advance Reservation & Profile Number: An advance reservation is required, and you must provide the profile number associated with the coupon. Ensure your reservation is cancelled by the rental date if needed, or the coupon will be considered used.
- Vehicle Availability & Rate Applicability: Offer is subject to vehicle availability at the time of reservation and may not be available on all rates at all times.
- Terms & Conditions Changes: Budget reserves the right to alter the terms and conditions and to refuse or expire coupons at any time without prior notification. Coupons cannot be applied to completed rentals, so ensure it’s applied at the time of booking.
- Renter Requirements: Standard Budget age, driver, and credit requirements apply. Minimum age may vary by location, and surcharges may apply for renters under 25.
- Offer Expiration: Crucially, your rental must begin on or before December 31, 2023, to be eligible for this Free Day offer.
Enhance Your Ride with a FREE Upgrade
To further enhance your rental experience, we’re pleased to offer a complimentary car class upgrade, subject to availability. When you book a compact through full-size four-door car, you could be upgraded to the next car class for free!
This upgrade offer is a fantastic way to enjoy a more comfortable or spacious vehicle without paying extra. It’s our way of adding a touch of惊喜 to your rental and demonstrating our commitment to customer satisfaction.
At Budget Rental Car, we strive to provide outstanding Budget Rental Car Customer Service by offering not only competitive prices and valuable deals like the Best Rate Guarantee, Free Day, and Free Upgrade, but also by ensuring clarity, transparency, and a hassle-free rental experience. We value your business and are dedicated to making your car rental journey as rewarding as possible.
