Big Motoring World stands as a premier destination in the UK for pre-owned prestige cars, renowned not only for its extensive selection but also for its commitment to outstanding customer service. From its beginnings, evolving from a small operation to a nationally recognized dealership, Big Motoring World has consistently prioritized the needs of its customers, ensuring a car buying experience that is both enjoyable and trustworthy. Whether you are seeking a quality used vehicle from top brands like BMW, Mercedes-Benz, Audi, or Volkswagen, understanding the service excellence at Big Motoring World is key to your car purchasing journey.
At the heart of Big Motoring World’s appeal is its comprehensive service offering, designed to cater to every aspect of your car buying and ownership needs. This extends far beyond simply selling cars; it encompasses a suite of services aimed at making the entire process seamless and reassuring.
Comprehensive Car Buying Service
Big Motoring World simplifies the journey of finding your ideal used car. Their service is built around providing customers with:
-
Extensive Choice: Boasting thousands of quality pre-owned cars from the UK’s most sought-after brands, Big Motoring World offers an unparalleled selection. This vast inventory ensures that you have a wide array of options to consider, increasing your chances of finding the perfect car that matches your preferences and requirements.
-
Quality Assurance: Every vehicle undergoes a rigorous 200-point inspection before being offered for sale. This meticulous process guarantees that each car meets high standards of quality and safety, giving you confidence in your purchase.
Technician performing a multi-point inspection on a used car at Big Motoring World
-
Competitive Prices: Big Motoring World is committed to offering cars at below market prices. By regularly checking leading car marketplaces, they ensure their pricing remains competitive, providing customers with exceptional value for their money. This dedication to value means you can save significantly without compromising on quality or service.
-
Haggle-Free Experience: Say goodbye to stressful negotiations. Big Motoring World provides transparent, haggle-free pricing, ensuring you receive their best price upfront. This straightforward approach removes any pressure and makes the buying process more comfortable and transparent.
-
Finance Solutions: Understanding that financing is a crucial part of car buying for many, Big Motoring World offers a range of flexible finance options. Whether you are interested in Hire Purchase (HP) or Personal Contract Purchase (PCP), their finance solutions are designed to suit different budgets and needs. They also provide tools like finance calculators to help you determine your monthly budget and eligibility.
Sell Your Car with Ease
Big Motoring World’s service extends to those looking to sell their current vehicles. They offer a streamlined process for selling or part-exchanging your car, emphasizing convenience and fair valuations.
-
Part Exchange: Looking to upgrade? Big Motoring World makes part-exchanging your old car simple and efficient. You can easily swap your current vehicle for a new one in a single transaction, saving time and effort. Their online valuation tool gives you an initial estimate of your car’s worth, making it easy to plan your budget.
-
Sell My Car Service: Even if you are not looking to buy, Big Motoring World offers a “sell my car” service where they buy any car. This service is designed for speed and convenience, providing instant online valuations and a hassle-free selling experience.
Customer using the part exchange service at Big Motoring World to trade in their old car
Dedicated Car Care Services
To ensure your peace of mind after purchase, Big Motoring World provides a comprehensive suite of car care services:
-
Warranty: Every car comes with a standard 90-day warranty, offering protection against unforeseen mechanical issues. For extended coverage, customers can opt for extended warranty plans, available for up to 3 years, providing long-term security and reducing potential repair costs.
-
GardX and SMART Protect: To keep your car in pristine condition, Big Motoring World offers GardX Protect, which maintains your car’s paint, upholstery, and leather. For minor damages like scuffs and dents, SMART Protect covers the costs of repairs, helping maintain your vehicle’s appearance and value.
-
Tyre & Alloy Protection: Recognizing the vulnerability of tyres and alloys to damage, they offer Tyre & Alloy Protection plans. This service ensures that if your rims are scuffed or scraped, they can be restored to their original condition, preserving the look of your car.
-
Car Insurance Partnerships: To further simplify car ownership, Big Motoring World has partnered with Confused.com to offer annual car insurance options. This partnership helps customers easily find and secure insurance after purchasing their vehicle.
Why Big Motoring World Service Stands Out
Big Motoring World’s commitment to service is not just a claim; it’s backed by industry recognition and customer testimonials.
- Award-Winning Service: Consistently recognized by leading automotive publications, Big Motoring World has received numerous awards for its service and customer satisfaction. These accolades, including “Used Car Dealer Group of the Year” and “Top Rated Dealer Awards,” highlight their dedication to excellence and customer care.
Awards and recognition received by Big Motoring World for their outstanding service
-
Customer-Centric Approach: Customer feedback consistently praises the friendly, knowledgeable, and professional staff at Big Motoring World. Advisers are dedicated to providing specialist knowledge and support, ensuring customers find the right car and receive all the necessary assistance throughout their purchase journey.
-
Convenient Locations and Online Resources: With branches across the UK, Big Motoring World offers accessibility and convenience. Additionally, their website provides extensive resources, including car search tools, finance calculators, and online valuation tools, making it easy for customers to browse, research, and manage their car purchase process from anywhere.
In conclusion, Big Motoring World delivers a service experience that is as impressive as its range of vehicles. From purchase to aftercare, their comprehensive services are designed to provide value, convenience, and peace of mind. For anyone in the UK looking to buy a quality used car, Big Motoring World’s service excellence makes it a top choice.
