Are you looking for a fulfilling career in customer service? Bed Bath & Beyond, a nationally recognized and top-ranked brand in specialty home goods, is seeking enthusiastic individuals to join our Customer Service team. We pride ourselves on offering an extensive range of domestics merchandise and home furnishings while providing unparalleled customer service. At Bed Bath & Beyond, we believe our success stems from serving our customers exceptionally, and we are looking for individuals who are passionate about building customer loyalty. If you are dedicated to providing excellent Bed Bath And Beyond Customer Service, we want to hear from you!
Our 24/7 Inbound Customer Service Contact Center in Layton, Utah, is currently hiring both full-time and part-time Customer Service Representatives. We offer flexible schedules and a supportive environment where you can truly launch your career, not just find a job. No prior experience is required – we provide comprehensive paid training to equip you with all the skills you need to succeed. Unlike typical call centers, we focus on inbound customer inquiries, not sales metrics. We offer a new, higher compensation structure, recognizing and rewarding your dedication to outstanding bed bath and beyond customer service. Don’t just find another job; begin your long-term career journey with Bed Bath & Beyond!
What You Will Do as a Bed Bath & Beyond Customer Service Representative
As a Customer Service Representative, you will be the voice of Bed Bath & Beyond, providing exceptional support to our valued customers. You will be responsible for:
- Providing professional and courteous support via phone, internet chat, and email channels.
- Navigating multiple technological tools to efficiently access customer information and resolve inquiries.
- Offering effective solutions and assistance to address a wide range of customer needs and questions related to bed bath and beyond customer service.
- Maintaining high standards of quality and productivity in all customer interactions.
- Adhering to a reliable time and attendance schedule.
What We Look For in a Candidate
Bed Bath & Beyond is looking for motivated and customer-focused individuals who possess:
- A High school diploma or equivalent GED.
- Exceptional interpersonal and communication skills, including empathetic listening and a friendly phone manner.
- Strong problem-solving skills to effectively address and resolve customer issues, ensuring excellent bed bath and beyond customer service.
- Solid computer skills with the ability to navigate multiple software applications and perform internet searches efficiently.
- Keen attention to detail and accuracy in all tasks.
- Reliable and dependable attendance.
- A genuine desire to promptly satisfy customers and strengthen their loyalty to Bed Bath & Beyond.
Benefits of Joining the Bed Bath & Beyond Team
We value our employees and offer a comprehensive benefits package, including:
- Competitive Compensation: Enjoy a new, higher compensation structure that rewards your contributions.
- Free Soda: Stay refreshed throughout your workday with complimentary beverages.
- Paid Training: Receive extensive paid training to set you up for success in your bed bath and beyond customer service role.
- Quarterly Bonus Incentive Program: Earn bonuses based on quality, productivity, attendance, and tenure.
- Comprehensive Benefits Suite: Access a brand-new suite of benefits including multiple medical and dental plans, vision, life insurance, short and long-term disability, HSA, FSA, and a 401(k) with company match.
- Generous Associate Discount: Enjoy a year-round associate discount across the Bed Bath & Beyond chain of specialty stores, including buybuyBaby, Cost Plus World Market, and Harmon Face Values.
- Paid Time Off Program: Maintain a healthy work-life balance with our Paid Time Off program.
- Promotional Opportunities: Grow your career within Bed Bath & Beyond with ample opportunities for advancement.
- Fun and Engaging Work Environment: Join a team-oriented and enjoyable workplace culture.
Advance Your Career in Customer Service with Bed Bath & Beyond
This isn’t just a job; it’s a chance to build a lasting career with a nationally recognized brand. Bed Bath & Beyond is committed to fostering employee growth and offers numerous promotional opportunities for dedicated team members. If you are passionate about customer interaction and eager to provide exceptional bed bath and beyond customer service, we encourage you to apply.
Take the first step towards a rewarding career. Express your interest today by responding to this ad. A member of our Recruiting team will contact qualified applicants with further details about this exciting opportunity to join our bed bath and beyond customer service team!
