FORT LAUDERDALE, Fla. , Nov. 30, 2023 /PRNewswire/ — AutoNation, Inc. (NYSE:AN), the largest automotive retailer in the United States renowned for its personalized transportation solutions, is excited to announce the rebranding of RepairSmith by AutoNation to AutoNation Mobile Service. This strategic shift underscores AutoNation’s commitment to enhancing customer convenience and broadening its service offerings in the automotive after-sales market.
“The acquisition of RepairSmith earlier this year was a crucial step in our strategy to expand our After-Sales business and attract a wider customer base, particularly those within our AutoNation USA network,” stated Dave Koehler, AutoNation’s COO, Non-Franchised Business. “Rebranding as AutoNation Mobile Service allows us to leverage the strong brand recognition and trust associated with AutoNation. This mobile service extension brings the same principles of transparency and exceptional customer experience that define our in-store services, directly to our customers’ preferred locations.”
AutoNation Mobile Service is designed to deliver expert automotive maintenance and repair directly to customers’ homes or workplaces. Utilizing a fleet of specially equipped service vans, certified TechXperts provide a comprehensive range of services, eliminating the traditional need for customers to visit a service center. These highly skilled technicians are factory-trained, ensuring that every service meets the highest industry standards and provides a seamless and reliable customer experience.
“Customer convenience is the driving force behind AutoNation Mobile Service. This initiative is about making vehicle maintenance as accessible as possible for our loyal customers and extending our services to vehicle owners beyond our dealership network,” said Mike Manley, CEO of AutoNation. “AutoNation Mobile Service perfectly aligns with our dedication to customer-centric solutions and our strategic focus on growing our After-Sales business segment.”
Customers of AutoNation Mobile Service can continue to expect a suite of customer-focused benefits, including transparent Upfront Service Pricing, a comprehensive 12-month/12,000-mile Repair Guarantee, and a valuable Complimentary Multi-Point Inspection with every service. From essential maintenance like oil changes, brake service, and spark plug replacement, to critical repairs such as car battery replacement, AutoNation Mobile Service offers solutions for over 200 common vehicle repair and maintenance needs. This extensive service catalog ensures that most routine and unexpected vehicle issues can be addressed conveniently at the customer’s location.
Beyond serving individual vehicle owners, AutoNation Mobile Service also provides specialized services for fleet operators, car rental agencies, and dealership partners. By offering proactive vehicle maintenance and ensuring peak vehicle performance, AutoNation Mobile Service positions itself as a vital partner for businesses that depend on efficient and uninterrupted vehicle operations. AutoNation Mobile Service: Our Techs. Our Tools. Your Place. For further information, please visit AutoNationMobileService.com or AutoNation.com.
About AutoNation, Inc.
AutoNation is dedicated to revolutionizing personalized transportation services through innovation and customer-centricity. Recognized as one of America’s most admired companies, AutoNation is committed to providing an unmatched customer experience, consistently acknowledged by leading data-driven consumer insight firms such as Reputation and J.D. Power. The AutoNation brand, synonymous with “DRVPNK” and the ethos “What Drives You, Drives Us,” reflects its leadership and strong brand connection with consumers. AutoNation’s primary focus remains on delivering personalized, easy, and transparent transportation services that prioritize the customer experience.
For more information, please visit www.autonation.com, investors.autonation.com, and www.twitter.com/AutoNation for company updates, business insights, and operational results. Explore www.autonationdrive.com, AutoNation’s automotive blog, for community stories, industry perspectives, and the latest automotive trends and news.
FORWARD-LOOKING STATEMENTS
This release includes forward-looking statements as defined under Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements are identified by terms like “anticipates,” “expects,” “intends,” and similar expressions. Forward-looking statements cover our strategic initiatives, partnerships, and expectations for future business and industry performance, including those related to AutoNation Mobile Service. These statements reflect current expectations but involve risks and uncertainties, including our ability to successfully implement and gain consumer adoption of AutoNation Mobility Service, regulatory factors impacting mobile repair services, and other risks detailed in our SEC filings, including Form 10-K, 10-Q, and 8-K reports. We do not undertake to update these statements.
SOURCE AutoNation, Inc.
