Navigating the world of auto shipping can seem daunting, but understanding the process is simpler than you might think. We’ve compiled a list of frequently asked questions to help you understand everything you need to know about Auto Shipping Services.
Understanding Auto Shipping Costs
How Much Does Auto Shipping Cost?
The cost to ship a car is determined by several key factors to provide you with the most accurate quote. The primary factor is the distance of transport between the origin and destination points. Alongside mileage, the type and condition of your vehicle play a significant role. Finally, the readiness date for your vehicle for transport also influences pricing. For enhanced service, options like enclosed carrier and top-load service are available at booking, which may adjust the final cost. For a deeper dive, explore more about the cost of auto shipping here.
How Can I Get an Auto Shipping Quote?
Obtaining an auto shipping quote is straightforward. You can use our instant online car shipping quote calculator for a quick estimate. Alternatively, you can speak directly with one of our experienced auto transport specialists by calling (888) 422-7584. To accurately calculate your quote, we’ll need details such as the shipping origin and destination, the type of vehicle, and your preferred vehicle readiness date.
Timeline and Tracking for Your Auto Shipment
When Will My Vehicle Arrive?
Transit time for your auto shipment primarily depends on the distance between the pickup and delivery locations. A general guideline is to expect approximately one transit day for every five hundred miles. For instance, a 1,000-mile transport typically takes 2-3 days. For more detailed estimations, please refer to our estimated transit times for approximate delivery schedules.
Can I Track My Vehicle Shipment Online?
Yes, real-time online tracking is available 24/7. Once your shipment is scheduled, you will receive a unique booking number to monitor your shipment’s status online. Your tracking portal also offers a live chat feature, connecting you with a shipping agent ready to answer any questions about your shipment’s progress.
Insurance and Payment for Auto Transport Services
Is My Vehicle Insured During Auto Transport?
Every auto shipment includes basic liability coverage during transit. For increased peace of mind, comprehensive insurance options are available to provide elevated coverage levels. You can select your preferred coverage level during the booking process. For further details on insurance options, please contact us by phone.
What Payment Methods Are Accepted for Auto Shipping?
We offer flexible payment options for your convenience. We accept major credit cards, electronic transfers, postal money orders, and bank/certified checks for both deposit and full prepayment of your auto shipment. If a balance is due upon delivery, it can be paid directly to the driver via cash, bank/certified check, or postal money order.
Preparing for Vehicle Pick-Up and Delivery
Does Someone Need to Be Present for Vehicle Pick-Up and Delivery?
Yes, it is necessary for someone to be present at both the pick-up and delivery locations. This individual will be responsible for releasing and accepting the vehicle, providing the keys to the driver, and signing both the initial and final vehicle inspection reports. The designated person must be at least 18 years of age and someone you trust to handle the vehicle release and acceptance process.
Can I Include Personal Items in My Shipped Vehicle?
You are permitted to ship personal belongings inside your vehicle, provided that the total weight does not exceed 100 pounds. These items must be stored securely in the trunk or backseat, below the window line. Please note that personal belongings are not covered by the auto transport insurance in case of damage or loss.
How Far in Advance Should I Schedule Auto Transport?
Scheduling your auto transport in advance is highly recommended to increase the likelihood of meeting your desired timeframe. For optimal service, we suggest booking your shipment at least 2 to 3 weeks prior to your planned transport date. Expedited shipping options are available for urgent transport needs. Contact our auto shipping experts to discuss schedule options for your specific requirements.
Where Will My Vehicle Be Picked Up and Delivered?
Our drivers strive to pick up and deliver your vehicle as close to your door as legally and safely possible. In most situations, door-to-door service is achievable. However, certain locations may have restrictions for large trucks in residential areas. Auto transport trucks are substantial and require ample space for maneuvering. If access is limited due to narrow streets, low-hanging trees, or tight turns, the driver might request a nearby meeting location with a large parking area, such as a grocery store.
Open vs. Enclosed Auto Transport and Vehicle Types
What’s the Difference Between Open and Enclosed Auto Transport?
Open auto transport is the most frequently used and economical method for shipping vehicles. It involves transporting cars on open carriers, typically seen on highways. These carriers come in sizes ranging from large 8-10 car haulers to smaller 2-3 car carriers for local routes. Open transport offers widespread carrier availability. Enclosed auto transport is recommended for high-value vehicles like classic, luxury, or exotic cars. Enclosed transport provides maximum protection from weather and road debris. Due to limited carrier availability, booking enclosed transport in advance is advisable. Learn more about open versus enclosed transport options.
What Types of Vehicles Can You Ship?
RoadRunner Auto Transport specializes in shipping a wide array of vehicles, including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars, and boats. If you have any uncertainty about shipping your specific vehicle type, please call us to confirm our services can meet your needs.
How Much Fuel Should Be in My Car During Shipment?
For auto transport, you should maintain approximately a quarter tank of fuel in your vehicle. This amount is sufficient for loading and unloading processes without adding unnecessary weight to the shipment.
Key Documents and Service Details
What is a Bill of Lading in Auto Shipping?
The Bill of Lading is a crucial document in auto shipping. It serves as a detailed record of any pre-existing vehicle damage noted at the time of pick-up. It also includes your contact information and functions as the official transport agreement. The Bill of Lading is essential for filing any insurance claims related to your shipment.
What is Top Load Service in Auto Transport?
Top load service refers to the placement of your vehicle on the upper level of an open auto transport trailer. This is often preferred over bottom loading, as it reduces the risk of fluids leaking from vehicles on the upper deck onto cars below.
How Should I Prepare My Car for Auto Shipping?
Proper preparation is key for a smooth auto shipping experience. Begin by thoroughly cleaning your vehicle, both inside and out. This is vital for the driver’s inspection to accurately document any pre-existing damage. Remove any personal items unless you are shipping them (remember the 100-pound weight limit and below window line storage). Inform the driver of any specific vehicle conditions. Finally, ensure your car has about a quarter tank of gas. Refer to our comprehensive car shipping checklist to ensure you are fully prepared for your vehicle shipment.
Can I Ship a Non-Running Vehicle?
Yes, we can accommodate shipping non-operational or inoperable vehicles. Transporting inoperable vehicles requires specialized auto carriers equipped with a winch system to safely load the vehicle onto the carrier. An additional fee applies to inoperable vehicle shipments due to the specialized equipment and extra handling involved. You can select the inoperable vehicle option on our online booking form or inform your shipping agent when booking by phone to ensure appropriate arrangements are made.
What Types of Auto Shipping Services Do You Offer?
We provide both open auto shipping and enclosed auto transport services. Open car shipping is the more common and economical option, utilizing open carriers. Enclosed transport uses trailers with walls and a roof, offering enhanced protection, particularly suitable for luxury, exotic or classic cars.
What Does Door-to-Door Auto Transport Mean?
Door-to-door auto transport signifies the full-service delivery of your vehicle directly from the pick-up location door to the delivery location door. While drivers aim to get as close as possible, logistical or legal restrictions may sometimes prevent direct door-to-door access. Large transporters require sufficient space for maneuvering and loading/unloading. In situations with narrow streets or obstructions, drivers may request meeting at a nearby accessible location like a shopping center parking lot.
