Contacting AT&T Customer Service for Billing Inquiries
AT&T offers several convenient options for paying your home internet and TV service bills:
Phone Payments
You can call AT&T’s customer bill pay number at (800) 288-2020. AT&T customer service hours for phone payments are Monday through Friday, 8 a.m. to 8 p.m. CT, and Saturday, 9 a.m. to 7 p.m. CT. Note that these hours may vary during holidays.
Online Payments
Managing your account and making payments online is a breeze. Visit att.com, sign in to your account, and navigate to the “View Your Statement” section to complete your payment. This online service is typically available 24/7.
Mobile App Payments
Download the myAT&T app, log in, and follow the intuitive prompts to make payments swiftly and securely. The app provides 24/7 access to bill payment services.
Payment by Mail
If you prefer traditional methods, you can mail a check or money order along with your statement to the designated payment mailing address found on your bill.
In-Person Payments
Visit your nearest AT&T store to pay your bill in person. Be sure to check the specific store hours before visiting, as they can vary by location. You can find a store near you on the AT&T website.
AT&T Wireless Bill Payment Options and Customer Service
For wireless bill payments, AT&T offers similar options: online payments via att.com, the myAT&T app, or at an AT&T store location. Automating payments through these methods may also qualify you for discounts.
To pay your wireless bill via phone:
- Dial PAY (729) from your AT&T wireless device. Spanish speakers can dial PAGAR (72427).
- Select option 1 for bank account payments or option 2 for credit/debit card payments.
- Follow the automated prompts to enter your payment details.
You’ll receive a confirmation number upon successful payment. For even faster payments, enroll in TXT-2-PAY to receive balance notifications and pay via text message.
Conclusion: Finding the Right AT&T Customer Service Channel
AT&T offers a variety of convenient options for managing your account and making payments, with varying AT&T customer service hours depending on the chosen method. Choose the method that best suits your needs and schedule, ensuring a timely and hassle-free payment experience. From 24/7 online access to convenient phone support during business hours, AT&T strives to provide accessible customer service.
