Activating your new Assurance Wireless phone is a straightforward process designed to get you connected quickly. Whether you prefer a self-service approach or need a helping hand, Assurance Wireless provides options to suit your needs. If you encounter any hurdles during activation, remember that the Assurance Wireless Customer Service Number is your direct line to expert assistance. This guide will walk you through both online and customer service activation methods, ensuring a smooth transition to your new device.
Option 1: Activate Your Assurance Wireless Phone Online
For those comfortable with a digital approach, Assurance Wireless offers a convenient online activation portal. This method allows you to activate your service at your own pace, directly from your computer or smartphone.
- Navigate to the Activation Portal: Open your web browser and visit the official Assurance Wireless website login page: https://myaccount.assurancewireless.com/my-account/login.
- Log into Your Account: Enter your Assurance Wireless phone number and PIN to access your account. If you’ve forgotten your PIN, you can retrieve it by dialing 611 or 1-855-336-8346 from your current phone.
- Initiate Phone Swap/Update: Once logged in, locate the “Your Phone” section. Click on the “Swap/Update Phone” option to begin the activation process for your new device.
- Enter Your IMEI: You will be prompted to enter your new phone’s 15-digit IMEI number. This number is typically found on a sticker on the box your phone came in.
- SIM Card Confirmation: When asked about your SIM card, select “SIM that came with my new phone.” The system will automatically detect and populate the new SIM information. Click “SUBMIT” to proceed.
- Complete Activation: Review the details and click “SUBMIT” again to finalize the activation. A confirmation message will appear, and you can start using your newly activated Assurance Wireless phone.
Option 2: Contact Assurance Wireless Customer Service for Activation Assistance
If you prefer personalized assistance or encounter any issues with online activation, reaching out to Assurance Wireless customer service is a simple and effective solution. The assurance wireless customer service number connects you directly to knowledgeable agents who can guide you through the activation steps.
- Dial the Customer Service Number: Using your current phone, dial 611 or 1-888-321-5880 to connect with Assurance Wireless customer care. This assurance wireless customer service number is your primary contact for activation support.
- Account Verification: Follow the automated prompts. Press 1 to confirm you are calling about your existing Assurance Wireless account.
- Select “Anything Else”: Press 5 to choose the “Anything Else” option, which leads to further assistance categories.
- Choose “Move Service to New Phone”: Press 1 to indicate that you want to “move your service from your current phone to a new phone.” This directs your call to the appropriate department for phone activation.
- Speak to a Customer Care Agent: You will be transferred to a live Assurance Wireless customer care agent. Be ready to provide your IMEI number and SIM card number to the agent for efficient activation. The agent will walk you through the remaining steps and confirm once your phone is active.
Before You Begin Activation
Regardless of the activation method you choose, having the following information readily available will streamline the process:
- Account PIN: This is essential for account verification. If you don’t know your PIN, dial 611 or 1-855-336-8346 from your current phone to obtain it before starting activation.
- 15-digit IMEI: Locate the IMEI number on the box your new phone came in. This unique identifier is crucial for activating your specific device.
Activating your Assurance Wireless phone is designed to be user-friendly. Whether you opt for the self-guided online activation or prefer the support of a customer service agent via the assurance wireless customer service number, getting your service up and running is within easy reach. For any further questions or concerns, don’t hesitate to contact Assurance Wireless customer service for dedicated support.
