Finding the right American Express Customer Service Phone Number can be tricky. This guide provides a complete list of official contact numbers for various American Express services, ensuring you connect with the right department quickly and efficiently.
American Express Contact Numbers by Department
Navigating a large company’s phone system can be frustrating. To simplify the process, we’ve compiled a detailed list of key American Express customer service phone numbers.
General Customer Service
- 24/7 Card Member Customer Service:
- Toll-free within the U.S.: 1-800-528-2122
- Collect from abroad: 1-623-492-5450
This is your primary contact number for general inquiries, account management, and assistance with existing cards.
Specialized Customer Support
American Express offers dedicated support lines for specific card types and programs:
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Corporate Platinum Card® Member Customer Service:
- Toll-free within the U.S.: 1-800-492-3932
- Collect from abroad: 1-623-492-3932
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Program Administrator Customer Service: 1-888-800-8564 This line assists program administrators with managing their company’s American Express Corporate Card programs.
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Program Management (Card and Card Program Maintenance): 1-800-238-8087 Contact this number for assistance with applying for new cards or maintaining existing card programs.
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Membership Rewards® Program (Fee-Based Enrollment): 1-800-297-1090 (Toll-free within the U.S.) This line provides support for the Membership Rewards program, including enrollment and inquiries about rewards points.
Accessibility Services
- TTY/TDD (24/7):
- U.S. only: 1-800-227-4669
- In New York: 1-800-522-1897
These numbers provide accessible communication options for individuals with hearing or speech impairments.
Insurance Services
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Business Travel Accident Insurance:
- Information: 800-492-3932
- Claims: 800-252-4670
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Baggage Insurance Plan:
- Toll-free within the U.S.: 800-645-9700
- Collect from abroad: 303-273-6498
These lines are specifically for inquiries and claims related to travel insurance provided by American Express.
New Sales Inquiries
For individuals interested in applying for a new American Express card:
- New Sales Inquiries: 1-855-407-0445.
Online Account Management
American Express provides convenient online tools for managing your account:
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View Your Statement Online: Visit the “Manage My Card” page and log in with your User ID and password.
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Register for Online Access: If you haven’t registered for online access, go to americanexpress.com/register.
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Monthly Statement-Ready Email Notices: To receive email notifications when your statement is ready, visit americanexpress.com/corp_statement.
This comprehensive guide ensures you have the correct American Express customer service phone number readily available, enabling you to quickly resolve your queries and manage your account efficiently. Remember to keep this information handy for future reference.
