When it comes to travel insurance, it’s essential to understand the different entities involved. Allianz Global Assistance and Allianz Travel Insurance are names you might recognize, but behind these brands is Aga Service Company, playing a crucial role. AGA Service Company operates as Allianz Global Assistance (AGA) and its affiliates, managing and marketing Allianz Travel Insurance products. This means that when you purchase Allianz Travel Insurance, you are engaging with services facilitated by AGA Service Company.
AGA Service Company’s responsibilities are multifaceted. They are the administrators and licensed producers of Allianz Travel Insurance plans. These plans are underwritten by established insurance companies: BCS Insurance Company and Jefferson Insurance Company. Depending on your state of residence and the plan you choose, your insurance benefits will be provided by either BCS Insurance Company or Jefferson Insurance Company. It’s worth noting that BCS Insurance Company holds an “A” (Excellent) rating, while Jefferson Insurance Company is rated “A+” (Superior) by A.M. Best Co., indicating strong financial strength.
The relationship between AGA Service Company and these underwriting companies is important but doesn’t grant any special advantages to the insured due to this affiliation. The core purpose of AGA Service Company is to deliver both insurance benefits and assistance services as part of your purchased plan. It’s also important to differentiate between insurance benefits and non-insurance assistance services. While insurance benefits are underwritten, any non-insurance assistance services are directly provided through AGA Service Company. For any charges incurred from third parties that are not expressly covered under your plan, you will be directly responsible.
For any queries or assistance, AGA Service Company can be contacted directly. Their customer service is available at 800-284-8300, or you can reach them via mail at 9950 Mayland Drive, Richmond, VA 23233. Alternatively, you can email them at [email protected]. Understanding AGA Service Company’s role ensures clarity about who is managing your travel insurance and how to reach them for support.