Aeromexico Customer Service: A Commitment to Ethical Practices

Aeromexico prioritizes ethical conduct and corporate integrity in all interactions with employees, customers, partners, suppliers, and the wider community. This dedication is reflected in their comprehensive Compliance Program, designed to uphold the highest ethical standards.

Aeromexico has implemented robust regulations concerning ethics, integrity, and anti-corruption, aligning with national and international legal frameworks such as the National Anti-Corruption System, FCPA, UK Bribery Act, and the Sarbanes Oxley Act. This commitment stems from a strong corporate governance structure and a business culture that values honesty, transparency, security, and responsibility in all operations.

Central to the Compliance Program is the Code of Conduct, outlining expected behaviors for interactions within the company and with customers and partners. The program also addresses crucial areas like anti-corruption, antitrust measures, conflict of interest prevention, and information security. A range of resources and tools are available to support these initiatives.

Beyond regulatory compliance, Aeromexico actively engages in social development, environmental sustainability, and initiatives contributing to sustainable development. These efforts underscore the airline’s broader commitment to corporate social responsibility.

Recognizing the importance of its workforce, Aeromexico prioritizes its employees as integral to delivering exceptional service to customers and partners. The company champions campaigns and initiatives promoting gender equality, non-discrimination, and human rights, reflecting its dedication to a diverse and inclusive workplace. Aeromexico views its collective efforts in combating corruption as a shared responsibility, uniting all stakeholders in upholding the highest ethical standards.

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