Navigating the world of technology can sometimes be challenging. Whether you are a home user wrestling with Windows or Office installation, or a business professional seeking support for Surface devices, accessing reliable Microsoft Customer Service is crucial. Microsoft is dedicated to providing comprehensive support to ensure you can effectively use their products and services. This guide offers a detailed overview of how to reach Microsoft customer service and get the assistance you require, no matter your location or type of issue.
Getting Started with Microsoft Support Online
For home users, the quickest way to initiate support is through the Get help portal. This online tool is designed to provide immediate assistance for a wide range of issues, from downloading and installing software to troubleshooting technical problems and managing your account and billing.
By clicking the Get help button, you’ll be directed to a user-friendly interface where you can describe your problem in detail. The system will then offer self-help resources tailored to your issue. In many cases, you’ll find step-by-step guides and FAQs that can resolve your problem quickly and efficiently.
The ‘Get help’ button for instant Microsoft customer service access, initiating support for home users.
If self-help isn’t enough, the Get help portal can connect you with Microsoft customer service representatives through chat or phone. The system is designed to connect you with the most appropriate support channel based on your issue, often offering the convenience of a callback so you don’t have to wait on hold. This streamlined approach ensures you receive efficient and effective Microsoft customer service right when you need it.
Contacting Microsoft Support by Phone: Global Numbers for Home and Business Users
While online support is often the most convenient starting point, there are times when speaking directly with a Microsoft customer service agent is necessary. Microsoft provides a vast network of phone support options across the globe.
Important Note for Business Users: Support for Surface business devices must be initiated online through the Services Hub. However, for general Microsoft business product inquiries or issues not related to Surface devices, the phone numbers listed below can be valuable resources.
To find the specific Microsoft customer service phone number for your country or region, please refer to the comprehensive tables below. These tables are categorized by region to help you quickly locate the appropriate contact information.
Africa, Europe, and Middle East Phone Numbers
| Country/Region | Country/Region code | Phone number | Language | Toll |
|---|---|---|---|---|
| Algeria (الجزائر) | +27 | 86 022 5567 | العربية / Français | Toll |
| Angola | +351 | 214 245 152 | Português (Activação do Produto) | Toll free |
| Botswana | +27 | 86 02 25 567 | English | Toll |
| Cameroon | +1 | 212 824 0758 | العربية / Français | Toll |
| Egypt (مصر) | +20 +20 | 2 3539 3333 0800 000 0325 | العربية / English | Toll Toll free |
| Ghana | +27 | 860 22 55 67 | English | Toll |
| Ivory Coast (Côte d’Ivoire) | +27 | 86 02 25 567 | English | Toll |
| Kenya | +27 | 860 22 55 67 | English | Toll |
| Libya | +218 | 214 443 304 | العربية / English | Toll |
| Mauritius (Maurice) | +230 | 802 044 0086 | English | Toll Free |
| Morocco ( المغرب ) | +33 | 170 480807 | Français / العربية | Toll |
| Mozambique | +351 | 121 415 4065 | Português | Toll |
| Namibia | +27 | 11 844 6005 | English | Toll |
| Nigeria | +27 | 860 22 55 67 | English | Toll |
| São Tomé and Príncipe | +27 | 86 02 25 567 | English | Toll |
| South Africa | +27 +27 | 0860 22 55 67 0800 16 73 44 | English | Toll Toll Free |
| Senegal | +221 | 877 867 2337 | Français / العربية | Toll Free |
| Sierra Leone | +1 | 312 843 5151 | English | Toll |
| Tanzania | +27 | 86 0225567 | English | Toll |
| Tunisia ( تونس/Tunisia) | +27 | 86 02 25 567 | Français | Toll |
| Uganda | +27 | 860225567 | English | Toll |
| West, East, Central Africa (WECA) | +33 +351 | 170 480 810 21 4 245 152 | Français / العربية Português (Activação do Produto) | Toll Toll |
| Zimbabwe | +27 | 214 27 33 15 | English | Toll |
| Albania (Shqipëria) | +33 | 170 480 541 | Albanian (Shqip) | Toll |
| Andorra | +1 | 312 843 5144 | Español | Toll |
| Armenia | +7 | 495 213 1740 | Русский | Toll |
| Aruba | +1 | 305 418 9136 | Nederlands | Toll |
| Austria (Österreich) | +43 +43 | 0 8000 123 345 1502222255 | Deutsch | Toll free Toll |
| Azerbaijan (Azərbaycan) | +7 | 495 213 1741 | Azerbaijani | Toll |
| Belarus (Белару́сь) | +375 | 8 82000111029 | Русский | Toll free |
| Belgium (België / Belgique) | +352 +32 | (0)80 04 00 27 (0)80058121 | Nederlands / Français | Toll Toll free |
| Bosnia and Herzegovina (Bosna i Hercegovina) | +387 +387 | 0800 20 230 033 606 100 | Hrvatski | Toll free Toll |
| Bulgaria (България) | +359 +359 | 0800 15 555 0800 118 4916 | English | Toll free |
| Croatia (Hrvatska) | +385 +385 | 0800 300 300 1 789 300 | Hrvatski | Toll free Toll |
| Cyprus | +357 +357 | 222 32434 800 97478 | Ελληνικά | Toll Toll free |
| Czech Republic (Česká republika) | +420 +420 | 841 300 300 800 900 775 | Čeština | Shared cost Toll free |
| Denmark (Danmark) | +45 +45 | 82 333 100 80 404 952 | Dansk | Toll Toll free |
| Estonia (Eesti) | +372 +372 | 686 8868 8001 1107 | English Estonian | Toll Toll free |
| Finland (Suomi) | +358 +358 | (0)9 8171 0400 (0)800 523 121 | Suomi | Toll Toll free |
| France | +33 +33 | (0)9 70 01 90 90 (0)8 05 98 00 79 | Français | Toll Toll free |
| Georgia | +995 +1 | (0)32 297 0124 212 824 0768 | Русский | Toll |
| Germany (Deutschland) | +49 +49 | (0)800 808 8014 (0)800 808 8015 | Deutsch | Toll free |
| Greece (Ελλάδα) | +30 +30 | 800 331 54116 211 18 13 880 | Ελληνικά | Toll free Toll |
| Greenland | +1 | 312 843 5152 | Dansk | Toll |
| Hungary (Magyarország) | +36 +36 | 1 267 4636 80 204 999 | Magyar | Toll Toll free |
| Iceland | +354 | 800 8109 | Íslenska | Toll free |
| Ireland | +353 +353 | 1800 832 352 1525 1812 | English | Toll free Toll |
| Italy (Italia) | +39 +39 | 02 38 59 14 44 800089761 | Italiano | Toll Toll free |
| Jan Mayen (Latvija) | +1 | 312 843 5149 | Norsk bökmal | Toll |
| Latvia (Latvija) | +371 | 678 52 152 | English | Toll |
| Lithuania (Lietuva) | +370 | 52 051 151 | English | Toll |
| Luxembourg (Luxemburg) | +352 +352 | 8002 43 53 8004 00 26 | Français / Deutsch / English | Toll free |
| Macedonia, FYRO (Република Македонија) | +389 +1 | 2 3090890 877 663 5075 | English | Toll Toll |
| Malta | +356 | 8006 22 31 | English | Toll free |
| Moldova | +40 | (0)21 204 70 40 | Română | Toll |
| Montenegro (Crna Gora) | +382 | (0)80 081 110 | Srpski | Toll free |
| Netherlands (Nederland) | +31 +31 | (0)20 500 1500 (0)800 0205934 | Nederlands | Toll Toll free |
| Norway (Norge) | +47 +47 | 800 62002 23 500 500 | English Norsk bökmal | Toll free Toll |
| Poland (Polska) | +48 +48 +48 | 801 802 000 800 331 1412 22 584 42 67 | Polski | Toll free Toll free Toll |
| Portugal | +351 +351 | 800 20 91 75 213 164 094 | Português | Toll free Toll |
| Romania (România) | +40 +40 | 0800 801 046 (0)21 204 70 40 | Română | Toll free Toll |
| Russia (Россия ) | +7 +7 | 495 213 1739 8 800 500 9242 | Русский | Toll Toll free |
| San Marino | +1 | 312 843 5154 | Italiano | Toll |
| Serbia (Srbija) | +381 +381 | 800 190 095 (0)11 330 55 00 | Serbian English | Toll free Toll |
| Slovakia (Slovensko) | +421 +421 | 250 102 614 0800 111 350 | Slovenčina | Toll Toll free |
| Slovenia (Slovenija) | +386 +386 | 160 014 07 806 888 64 | Slovenščina | Toll |
| Spain (España) | +34 +34 | 917 547 010 800 000 024 | Español | Toll Toll free |
| Sweden (Sverige) | +46 +46 | (0)8 75 10 980 (0)8 55 99 00 00 | English / Svenska | Toll free Toll |
| Switzerland (Schweiz / Suisse) | +41 +41 | 0848 858 868 0800 662 006 | Italiano / Deutsch / Français | Toll Toll free |
| Turkey (Türkiye) | +90 | 0850 390 2777 | Türkçe | Toll |
| Ukraine (Україна) | +380 +380 | 800 504 194 800 503 405 | Українська / Русский | Toll free |
| United Kingdom | +44 +44 | (0)800 026 0329 (0)344 800 6006 | English | Toll free |
| Bahrain (البحرين) | +973 | 8001 98 02 | العربية / English | Toll free |
| Israel | +972 +972 | (0)9 76 25 400 1 809 453 214 | עברית / English | Toll Toll free |
| Jordan ( الأردن ) | +962 | 877 663 5075 | العربية / English | Toll free |
| Kuwait ( الكويت ) | +965 | 22219876 | العربية / English | Toll |
| Lebanon ( لبنان ) | +961 | 01 974081 | العربية / English | Toll free |
| Oman ( عُمان ) | +968 +968 | 800 77417 2444 6487 | العربية / English | Toll free Toll |
| Palestinian Territory (PS) | +33 | 170 489 012 | العربية / English | Toll |
| Qatar ( قطر ) | +974 | 800101716 | العربية / English | Toll free |
| Saudi Arabia (المملكة العربية السعودية) | +966 | 800 850 0422 | العربية / English | Toll free |
| United Arab Emirates (الإمارات العربيّة المتّحدة) | +971 +971 | 800 020 00132 4 391 7000 | العربية / English | Toll free Toll |
Asia Pacific Phone Numbers
| Country/Region | Country/Region code | Phone number | Language | Toll |
|---|---|---|---|---|
| Bangladesh | +880 | 877 857 3235 | English | Toll |
| Brunei (بروني) | +673 | 8014475 | English / Bahasa | Toll |
| Cambodia (កម្ពុជា) | +60 | 3 9212 1942 | English | Toll |
| China (中国) | +86 +86 | 400 820 3800 800 820 3800 | 简体中文 | Toll free |
| Hong Kong (香港特別行政區) | +852 | 3002 3256 | 繁體中文 / English | Toll free |
| India | +91 +91 | (000) 8000 404 454 (000) 8004 402 008 | English / Hindi | Toll free |
| Indonesia | +62 +62 | 1 8030167966 78030160575 | English / Bahasa | Toll free Toll free |
| Japan (日本) | +81 +81 +81 | 0120 54 2244 (Domestic only) 0120 41 6755 (Domestic only) 3 4332 5458 (Toll for International) | 日本語 日本語 日本語 | Toll free Toll free Toll |
| Kazakhstan (Казахстан) | +7 +7 | (495) 213 1742 8800 080 1000 | Русский Русский | Toll Toll free |
| Kyrgyzstan | +996 | 749 992 28623 | Русский | Toll |
| Laos ( ປະເທດລາວ) | +65 | 3157 6322 | English | Toll |
| Macau | 1 +852 | 877 860 4890 3002 3256 | 繁體中文 | Toll Toll |
| Malaysia | +60 | 3 9212 1942 | English / Malay | Toll free |
| Myanmar | +65 | 3157 6322 | English | Toll |
| Pakistan ( پاکستان ) | +65 | 3157 6322 | English | Toll |
| Philippines | +63 +63 | 180011102363 180011102572 | English | Toll free |
| Republic of Korea (대한민국) | +82 +82 +82 | 080 222 0880 070 4732 5065 1577 9700 | 한국어 / English 한국어 / English 한국어 / English | Toll free Toll Toll free |
| Singapore | +65 +65 | 800 1013659 6622 1821 | English | Toll free Toll |
| Sri Lanka | +94 | 726 000 010 | English | Toll |
| Taiwan (台灣) | +886 +886 | (0)801128000 (0)801444242 | 繁體中文 繁體中文 | Toll free Toll |
| Thailand ( ไทย ) | +66 | 1800012705 | ไทย / English | Toll free |
| Timor-Leste | +1 | 312 843 5155 | Português | Toll |
| Vietnam (Việt Nam) | +84 | 1800400470 | Tiếng việt | Toll free |
| Australia | +61 +61 | 1800624449 1800197960 | English | Toll free |
| New Zealand | +64 | 0800 800 004 | English | Toll free |
Americas Phone Numbers
| Country/Region | Country code | Phone number | Language | Toll |
|---|---|---|---|---|
| Anguilla | +1 264 | 866 993 9330 | English / Español | Toll free |
| Antigua & Barbuda | +1 268 | 866 993 9303 | English / Español | Toll free |
| Bahamas | +1 242 +1 | 800 389 0489 305 418 9136 | English English | Toll free Toll |
| Barbados | +1 246 +1 | 866 993 9304 305 418 9136 | English English | Toll free Toll |
| Belize | +1 +501 | 212 497 6305 877 860 4891 | English English | Toll Toll free |
| Bermuda | +1 441 | 866 993 9305 | English | Toll free |
| Bonaire | +1 +1 | 866 543 2085 305 418 9136 | Nederlands/English/Español | Toll free Toll |
| British Virgin Islands (British Virgin Island) | +1 284 | 866 993 9306 | Español / English | Toll free |
| Canada | +1 +1 | 800 865 9408 855 270 0615 | English / Français | Toll free |
| Cayman Islands | +1 345 | 866 993 9308 | English | Toll free |
| Costa Rica | +506 +506 | 800 016 1034 800 542 5320 | Español | Toll free |
| Curaçao | +1 | 305 418 9136 | Nederlands/English/Español | Toll |
| Dominica | +1 767 | 866 993 9309 | Español / English | Toll free |
| Dominican Republic (República Dominicana) | +1 +1 | 800 751 3455 809 200 8794 | Español | Toll free |
| El Salvador | +503 +1 | 800 6676 305 418 9143 | Español Español | Toll free Toll |
| Grenada | +1 473 +1 | 866 993 0313 305 418 9136 | Español Español | Toll free Toll |
| Guadeloupe | +590 | 805 51 0103 | Español | Toll free |
| Guatemala | +502 +1 | 800 300 0069 305 418 9143 | Español Español | Toll free Toll |
| Haiti | +1 | 305 418 9136 | English | Toll |
| Honduras | +504 +1 | 800 2791 9298 305 418 9143 | Español Español | Toll free Toll |
| Jamaica | +1 876 +1 | 866 993 9302 305 418 9136 | English English | Toll free Toll |
| Martinique | +596 | 805 51 0105 | English | Toll free |
| Mexico | +52 +52 | 554 777 2929 800 123 3353 | Español | Toll Toll Free |
| Montserrat | +1 664 +1 | 866 993 9315 305 418 9136 | Español / English Español / English | Toll free Toll |
| Netherlands Antilles (Nederlandse Antillen) | +1 | 305 418 9136 | Nederlands/English/Español | Toll |
| Nicaragua | +505 +1 | 800 220 1803 305 418 9143 | Español Español | Toll free Toll |
| Panama | +507 | 800 051 0398 | Español | Toll free |
| Puerto Rico | +1 +1 | 877 678 8032 305 418 9143 | Español Español | Toll free Toll |
| St. Kitts & Nevis | +94 +1 | 866 993 9318 305 418 9136 | English English | Toll free Toll |
| St. Lucia | +1 758 +1 | 866 993 9317 305 418 9136 | English English | Toll free Toll |
| St. Maarten | +1 | 305 418 9136 | Nederlands / English | Toll |
| St. Martin | +1 +1 | 866 543 2085 305 418 9136 | English English | Toll free Toll |
| St. Vincent & The Grenadines | +1 758 +1 | 866 993 9317 305 418 9136 | English English | Toll free Toll |
| Trinidad & Tobago | +1 868 | 866 994 9312 | English | Toll free |
| Turks & Caicos Islands | +1 649 +1 | 866 993 9320 305 418 9136 | English English | Toll free Toll |
| U.S. Virgin Islands | +1 340 +1 | 877 678 8033 305 418 9136 | English English | Toll free Toll |
| United States | +1 +1 +1 +1 | 855 270 0615 800 865 9408 800 642 7676 305 418 9136 | English | Toll free Toll free Toll free Toll |
| Argentina | +54 +54 | 11 6076 0010 0 800 222 9467 | Español (Gran Buenos Aires) Español | Toll Toll Free |
| Bolivia | +591 +1 | 800 100 714 305 418 9143 | Español Español (Larga Distancia) | Toll free Toll |
| Brazil (Brasil) | +55 +55 | 11 4706 0900 0800 761 7454 | Português | Toll free |
| Chile | +56 +56 | 2 25994914 800 202 011 | Español | Toll Toll free |
| Colombia | +57 +1 | 1 800 518 2821 305 418 9143 | Español Español (Larga Distancia) | Toll free Toll |
| Ecuador | +1 | 305 418 9143 | Español (Larga Distancia) | Toll |
| Falkland Islands | +1 | 305 418 9136 | English (Long Distance) | Toll |
| Français Guiana (Guyane) | +594 +1 | 805 51 0101 305 418 9136 | Français Français (Longue Distance) | Toll free Toll |
| Guyana | +1 | 305 418 9136 | English (Long Distance) | Toll |
| Paraguay | +595 +595 | 800 542 0049 217289207 | Español (Llamada gratuita) Español (Llamada con cargo) | Toll free Toll |
| Peru (Perú) | +51 +51 | 1 7097831 1 390 1201 | Español | Toll |
| Suriname | +1 | 305 418 9136 | English (Long Distance) | Toll |
| Uruguay | +598 +1 | 000 4054 083 305 418 9143 | Español / English Español / English (Long Distance) | Toll Toll |
| Venezuela | +58 +1 | 0 800 100 4610 305 418 9143 | Español Español (Larga Distancia) | Toll free Toll |
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These tables provide a comprehensive listing of Microsoft customer service phone numbers, categorized by region for easy navigation. When contacting Microsoft customer service via phone, be sure to have your product information and account details ready to expedite the support process.
Tips for a Smoother Microsoft Customer Service Experience
To ensure you have the most efficient and helpful interaction with Microsoft customer service, consider these tips:
- Be Prepared: Before reaching out, gather relevant information such as your product name, version, product key (if applicable), and a detailed description of the issue you are experiencing.
- Utilize Online Resources First: Explore the Get help portal and the Microsoft Support website for self-service options. Many common issues are addressed in online documentation and FAQs, potentially saving you time.
- Choose the Right Channel: For quick questions or initial troubleshooting, online chat can be very effective. For complex technical issues or billing inquiries, phone support might be more suitable.
- Be Clear and Concise: When describing your problem, be as clear and concise as possible. Provide specific error messages or steps to reproduce the issue.
- Be Patient and Polite: Customer service agents are there to help. Maintaining a patient and polite demeanor will contribute to a more productive and positive interaction.
- Take Notes: During a phone call or chat session, take notes of the troubleshooting steps and any reference numbers provided. This can be helpful if you need to follow up or refer back to the interaction later.
By following these guidelines and utilizing the resources provided, you can effectively access Microsoft customer service and resolve your issues efficiently, ensuring a smoother and more productive experience with Microsoft products and services.
Last updated: January 30, 2025
