Southern California Edison (SCE) plays a vital role as a critical infrastructure provider, delivering essential electricity services to millions of residents across California. Understanding the commitment to customer well-being, SCE ensures its operations are robust and supported by a dedicated workforce prepared for any eventuality. As part of this commitment to reliable customer service, it’s important for individuals considering employment with SCE to understand the responsibilities associated with supporting emergency response efforts.
As a condition of employment, SCE personnel, particularly exempt employees, may be called upon to support the company’s response to incidents that threaten the electrical infrastructure. This crucial aspect of Southern California Edison Customer Service means that employees might be temporarily assigned to different roles during emergencies. These roles, carefully selected based on an individual’s skills and job responsibilities, may involve adjusted work hours, locations, and duties to ensure the continuity of services our customers rely on. This dedication highlights SCE’s unwavering commitment to its customers and the community it serves, ensuring help is always available when needed most.
Edison/Southern California Edison is firmly dedicated to fostering a diverse and inclusive workplace, reflecting the diverse communities we serve. As an Equal Opportunity Employer, SCE upholds the principles of fairness and equality, ensuring that all employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic. This commitment extends to providing a supportive environment for both employees and customers. For detailed information, please refer to the EEO is the Law and Pay Transparency documents. SCE also participates in the E-Verify Program (English and Spanish) and Right to Work program (English and Spanish). Further information regarding applicant rights under employment laws can be found here.
Southern California Edison is committed to providing accessible customer service to everyone. If you require special assistance or accommodations during the employment application process, please do not hesitate to contact Human Resources. You can reach them at (833) 343-0727 or via the Telecommunications device for the hearing impaired (TTY) at (800) 352-8580. This reflects SCE’s dedication to ensuring everyone can access their services and opportunities.
Finally, to protect our customers and job seekers, please be vigilant against scams. Be aware of individuals posing as recruiters or employers falsely representing Southern California Edison. These fraudulent actors may attempt to solicit confidential or financial information. If you receive any unsolicited or suspicious job offers or applications claiming to be from Edison International or Southern California Edison, please report it immediately to our security team at (626) 815-5611. It is crucial to remember that Edison Energy and its subsidiaries are distinct from Southern California Edison, the utility company, and are not regulated by the California Public Utilities Commission. Protecting our customers from fraud is a key aspect of Southern California Edison customer service and overall responsibility.
