Rumpke Waste & Recycling provides comprehensive waste management services to residents and businesses in Parma, Ohio. This family-owned company, with nearly 90 years of experience, offers reliable garbage, recycling, and yard waste collection services. This guide provides everything you need to know about Rumpke’s customer service, including collection schedules, holiday exceptions, bulk pickup guidelines, and contact information.
Understanding Rumpke’s Collection Services
Rumpke offers weekly curbside collection for garbage, recycling, and yard waste.
Garbage and Recycling Collection
- Cart Usage: Use the brown Rumpke cart for regular trash and the smaller green cart for recyclable materials.
- Placement: Place carts within three feet of the curb by 7 a.m. on your scheduled collection day. Trash can be placed out the day before pickup, but not before noon.
- Extra Waste: If you have more trash than fits in your cart, you can place up to six extra bags (plastic or paper) or three extra 32-gallon garbage cans next to your cart.
Yard Waste Collection
- Acceptable Containers: Yard waste can be placed in your brown trash cart, brown paper yard waste bags, or plastic lawn bags. Do not use the green recycling cart for yard waste.
- Year-Round Collection: Yard waste is collected on your regular pickup day throughout the year.
- Branches: Small tree or shrub branches can be placed in your brown cart, brown paper or plastic lawn bags, or bundled and tied. Bundles and bags should not exceed 40 pounds.
Household Hazardous Waste Disposal
Certain items cannot be placed in your Rumpke carts due to fire, safety, or environmental hazards. These include:
- Batteries
- Oil-based paints
- Motor oil
- Scrap tires
- Pool chemicals
- Propane tanks
- Hot ashes
- Large car parts
- Syringes
Rumpke Holiday Schedule
Rumpke does not collect trash or recycling on the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If a holiday falls on a weekday, collection will be delayed by one day for the remainder of the week. If a holiday falls on a weekend, there will be no delay in service.
Rumpke Bulk Pickup Guidelines
Rumpke offers bulk item pickup on your regular trash collection day. Acceptable bulk items include appliances, mattresses, box springs, sofas, and large furniture pieces.
- Mattress and Furniture Wrapping: Rumpke requires that discarded mattresses, box springs, and upholstered furniture be wrapped in sealable plastic to prevent the spread of bed bugs.
- Cardboard Boxes: Large cardboard boxes that do not fit in your cart should be broken down, folded, and placed next to your cart. You can find more details in the Proper Disposal of Bulk Waste PDF.
Contacting Rumpke Customer Service
For questions about Rumpke’s services, billing, or to report a missed pickup, you can contact them directly:
- Phone: 800-828-8171
- Email: [email protected]
- Customer Service Hours: Monday through Friday, 8 a.m. to 5 p.m.
You can also find additional information on the Rumpke website. Rumpke’s commitment to customer satisfaction makes them a reliable partner for your waste and recycling needs in Parma.
