The Affordable Connectivity Program (ACP) offers eligible households access to free phone and free internet services. This government benefit program, supported by Free Phone Wireless, aims to bridge the digital divide by providing essential communication tools. This article outlines key details about the ACP, including eligibility requirements, service limitations, and acceptable use policies.
ACP Eligibility and Limitations: One Free Service Per Household
The ACP provides a significant discount on monthly broadband internet access service, effectively making the service free for qualified individuals. However, this free service is limited to one per household and is non-transferable. Eligibility is determined based on income or participation in specific qualifying programs. Proof of eligibility may be required during enrollment. You can choose to receive ACP benefits from Free Phone Wireless or any other participating provider, and you have the flexibility to transfer your benefits to a different provider at any time.
Responsible Use of Free Phone Wireless Services
While the ACP offers free service, it’s crucial to understand the concept of reasonable use. Free Phone Wireless strives to provide reliable service to all customers. Therefore, using the service in a way that disrupts other customers or overloads the network is prohibited. Activities like generating excessively high call volumes, unusually long call durations, or abnormally high data usage could be considered unreasonable. Free Phone Wireless reserves the right to manage network resources and may take action, including service termination or modification, to prevent network harm or degradation.
Broadband Data and Speed Considerations
Free Phone Wireless offers broadband data as part of its service plans. However, your specific plan may have limitations on high-speed data allowance and actual speeds. Various factors, including network traffic, technology, and signal reception, can impact data performance. Free Phone Wireless does not guarantee specific data speeds. Your actual speed may vary. Refer to your service plan terms and conditions for detailed information about data limits and potential speed variations.
Promotional Offer and Program Duration
The free ACP service offer from Free Phone Wireless is a promotional offer and is subject to change. The ACP itself is an FCC program, and its continuation depends on FCC decisions and funding. If the FCC terminates the ACP or Free Phone Wireless discontinues its free offer, you will be notified. You will have the option to continue your service by paying the standard, undiscounted rate, plus applicable fees and taxes.
Learn More About the ACP
For comprehensive information about ACP eligibility requirements and program details, visit https://www.FreePhoneWireless.org or call (800) 728-9561. You can also consult the FCC’s website for further information about the Affordable Connectivity Program. Understanding the terms and conditions of the ACP will ensure you can enjoy the benefits of free phone and internet service responsibly.
